[LTA-PT] SENIOR MANAGER, BUS SERVICE CONTRACT MANAGEMENT

Land Transport Authority; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Land Transport Authority in Singapore seeks a Senior Manager, Bus Service Contract Management to lead the section responsible for managing bus service contracts under BCM. You will oversee performance of public bus operators and drive transition activities across awarded contracts.

You will monitor KPIs and contract conditions, process service variations, review processes, verify payments, and plan transitions with clear milestones to ensure smooth handovers and adequate funding across BCM

Qualifications

• 8+ years’ relevant experience in contract management/regulatory operations within government/public sector.

Responsibilities

• Lead team in monitoring bus operator performance against KPIs and contract conditions.
• Oversee processing and implementation of service variations to support operations.
• Establish and review processes for effective management of contracted bus services and operations.
• Verify monthly payment requests from bus operators with internal stakeholders for prompt validation.
• Plan and lead transition activities when a change in bus operator occurs with clear milestones.

Skills

Contract management

Stakeholder management

Analytical skills

Leadership

Communication

Job description

What the role is:

[LTA-PT] SENIOR MANAGER, BUS SERVICE CONTRACT MANAGEMENT

What you will be working on:

You will lead the section responsible for managing bus service contracts under the Bus Contracting Model (BCM), overseeing the performance of public bus operators and driving bus transition activities across awarded contracts.

Key Responsibilities

• Lead the team in monitoring public bus operators' performance against Key Performance Indicators (KPIs) and contract conditions, ensuring full adherence at all times.
• Oversee the timely processing and implementation of service variations to support operational needs.
• Establish and review processes for the effective management of contracted bus services and operations.
• Verify the accuracy of monthly payment requests from public bus operators, working closely with internal stakeholders to ensure claims are validated promptly.
• Plan and lead transition activities whenever a change in bus operator occurs, setting clear milestones and ensuring a smooth and timely handover between outgoing and incoming operators.
• Supervise ground monitoring duties during transition periods to ensure smooth handover of operations.
• Supervise funding papers, regular budget reviews and multi-year cashflow projections to ensure sufficient funding across BCM contracts.

What we are looking for:

• Knowledge in contract management and/or regulatory operations with at least 8 years’ relevent experience within the government or public sector environments.
• Excellent communication and stakeholder management skills, with the ability to engege effectively with various internal and external stakeholders.
• Strong analytical, problem-solving and quantitative skills, with the ability to analyse complex issues.
• Identify opportunities for digitalisation and process improvements, and recommend actionale solutions.
• Strong organisational and leadership skills with ability to manage teams effectively, work under pressure, and maintain strategic focus in dynamic operational and policy environments.
• Articulate with strong written and presentation skills.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.