Logistics Operations Leader: Delivery & Fleet Optimization

HHL SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HHL SERVICES PTE. LTD. in Singapore is seeking an Operations Supervisor to lead a team of delivery drivers, warehouse staff, and support personnel.

You will oversee daily operations, including sorting, route planning, dispatching, and deliveries, to ensure efficient workflows. You will optimize routes for cost efficiency, resolve customer issues promptly, and ensure safety compliance. The role requires strong leadership, communication, and problem-solving skills, with readiness to work in a

Qualifications

• Bachelor’s degree in a related field is required.
• Proven supervisory experience in logistics, courier, or transportation services.
• Strong understanding of courier operations, route planning and inventory management.
• Excellent leadership, communication and problem-solving skills.
• Proficiency in logistics software and Microsoft Office.

Responsibilities

• Lead, coach, and supervise delivery drivers, warehouse staff, and support personnel.
• Oversee daily operations: sorting, route planning, dispatching, and deliveries.
• Ensure optimized delivery routes for efficiency and cost control.
• Resolve customer complaints promptly with focus on satisfaction.
• Ensure compliance with safety regulations and internal policies; conduct trainings.
• Track KPIs: delivery times, customer satisfaction, operating costs.
• Monitor inventory levels for packaging materials and equipment.
• Plan and manage employee schedules for daily and peak times.
• Troubleshoot late deliveries, vehicle breakdowns, and staff shortages.
• Prepare and submit regular operations reports to management.

Skills

Leadership

Route planning

Inventory management

Communication

Problem-solving

Multitasking

Attention to detail

Customer satisfaction

Safety training

Microsoft Office

Education

Bachelor’s degree in any related discipline

Tools

Logistics software

Microsoft Office

Job description

HHL SERVICES PTE. LTD. in Singapore is seeking an Operations Supervisor to lead a team of delivery drivers, warehouse staff, and support personnel.

You will oversee daily operations, including sorting, route planning, dispatching, and deliveries, to ensure efficient workflows. You will optimize routes for cost efficiency, resolve customer issues promptly, and ensure safety compliance. The role requires strong leadership, communication, and problem-solving skills, with readiness to work in a