Livestream-Driven Retail & E‑Commerce Manager

DIG INN PTE. LTD.; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

DIG INN PTE. LTD. in Singapore offers a structured Retail Manager - Sales & Marketing training path to develop skills across retail management, e-commerce operations, and livestream selling. The programme emphasizes hands-on learning, customer engagement, and data-driven adjustments to campaigns.

During training, you will gain experience in product listings, pricing, online promotions, and cross-functional collaboration with marketing, operations, and content teams.

Qualifications

• Diploma or Degree in any discipline.
• Strong communication and interpersonal skills.
• Basic computer literacy with a willingness to learn e-commerce, social media, and digital marketing tools.
• Positive attitude towards sales and customer service with a customer-oriented mindset.
• Good organisational and coordination skills to manage multiple tasks in a fast-paced environment.
• Self-motivated and responsible, able to work independently and collaboratively within a team.
• Willingness to learn and adapt through structured training and on-the-job learning.
• Comfortable developing presentation and livestreaming skills for customer engagement.

Responsibilities

• Manage e-commerce platforms and oversee daily online sales activities to ensure smooth operations.
• Plan, coordinate, and participate in livestream sales sessions on social media and e-commerce platforms to drive sales.
• Manage product listings, update pricing, and execute online promotions and campaigns to enhance customer engagement.
• Develop and implement sales and marketing campaigns to increase sales and brand visibility.
• Create and assist in digital content production and promotional activities for retail, social media, and e-commerce channels.
• Monitor sales performance, analyze customer feedback and campaign results, and use data insights to optimize sales strategies.
• Acquire in-depth product knowledge and apply effective product presentation and customer engagement techniques.
• Coordinate with livestreamers, content creators, e-commerce partners, and internal teams to execute campaigns and promotions.
• Collaborate with operations and warehouse teams to ensure inventory availability and timely order fulfilment.
• Handle customer enquiries and deliver excellent customer service to build strong customer relationships.
• Prepare sales and performance reports and recommend improvements to enhance business outcomes.
• Stay informed on trends in retail, e-commerce, social media, and livestream commerce to maintain competitive advantage.
• Progressively assume greater responsibility for managing retail, e-commerce, sales, and marketing activities after training completion

Skills

Strong communication

Interpersonal skills

Customer service mindset

Organisational skills

Team collaboration

Self-motivation

Willingness to learn

Education

Diploma or Degree in any discipline

Job description

DIG INN PTE. LTD. in Singapore offers a structured Retail Manager - Sales & Marketing training path to develop skills across retail management, e-commerce operations, and livestream selling. The programme emphasizes hands-on learning, customer engagement, and data-driven adjustments to campaigns.

During training, you will gain experience in product listings, pricing, online promotions, and cross-functional collaboration with marketing, operations, and content teams.