Job Description
The Linen Attendant is responsible for the management, storage, and control of all hotel linen, uniforms, and related inventory items to ensure smooth housekeeping operations and consistent service standards across the hotel.
This role ensures that all linens, guest supplies, and team member uniforms are properly maintained, organised, and available in the required quantities to support daily hotel operations. The Linen Room Attendant plays a key behind-the-scenes role in maintaining cleanliness, efficiency, and operational readiness throughout the hotel.
Responsibilities
LINEN & UNIFORM MANAGEMENT
- Receive, sort, and organize all hotel linens and ensure proper storage and handling.
- Check team member uniforms for wear and tear and send for cleaning or repair when required.
- Ensure uniforms are properly maintained, organized, and readily available for distribution.
- Maintain orderly storage systems for all linen and uniform items.
INVENTORY CONTROL & STOCK MANAGEMENT
- Monitor and maintain inventory levels of linens, uniforms, and related supplies.
- Ensure sufficient stock levels are maintained at all times to support hotel operations.
- Keep accurate records of linen movement and inventory usage.
- Assist in stock-taking and inventory audits as required.
DELIVERY & HOUSEKEEPING SUPPORT
- Support the delivery of uniforms, linen, and housekeeping items to designated areas.
- Assist in setting up extra beds, cribs, and related guest room requirements when needed.
- Coordinate with Housekeeping to ensure timely fulfilment of linen and supply requests.
- Ensure smooth flow of linen between laundry, storage, and operational areas.
CLEANLINESS & ORGANISATION
- Maintain a clean, organized, and well-structured linen room at all times.
- Ensure all linen is stored in a hygienic and orderly manner.
- Follow proper procedures for handling soiled and clean linen.
- Uphold high standards of cleanliness and hygiene in all storage areas.
HEALTH, SAFETY & COMPLIANCE
- Adhere strictly to hotel Health & Safety regulations at all times.
- Use equipment safely and report any hazards or maintenance issues promptly.
- Follow proper procedures when handling laundry, chemicals, and cleaning materials.
- Ensure safe working practices are maintained in all linen operations.
EXPECTATIONS
The Linen Attendant Is Expected To
- Demonstrate strong organizational skills and attention to detail.
- Maintain high standards of cleanliness, hygiene, and orderliness.
- Work efficiently to support housekeeping and operational needs.
- Show reliability and consistency in managing linen and uniform flow.
- Communicate effectively with Housekeeping and related departments.
- Maintain a positive and team-oriented attitude.
- Follow instructions accurately and support smooth daily operations.
Qualifications
- Previous experience in housekeeping, laundry, or linen operations preferred.
- Strong attention to detail and organisational ability.
- Basic communication skills (oral and written).
- Ability to work in a physically demanding, fast-paced environment.
- Commitment to maintaining high standards of hygiene and cleanliness.
- Good teamwork and interpersonal skills.
- Positive attitude with willingness to support operational needs.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.