Library & Reference Specialist - Chinese Collections

National Library Board (NLB); Singapore; Hybrid; SGD 42,000 - 60,000; Full time

Job summary

The National Library Board (NLB) in Singapore invites applications for a frontline library role supporting reference services, collection maintenance and operations in a hybrid work setup. The role focuses on engaging library users onsite and online, managing loans, and delivering information literacy programs.

Successful candidates will contribute to Reading Room projects, logistics, and collection development, while coordinating with librarians and support staff.

Qualifications

• Proficiency in speaking and reading Chinese is required.
• Experience delivering reference and information services in a library setting.
• Ability to manage operations and respond to researchers' information needs.
• Strong teamwork and supervisory capabilities.

Responsibilities

• Provide timely reference and information services onsite and online.
• Manage loans services engagements and information literacy programs.
• Coordinate Reading Room operations and new service projects.
• Support in planning rostering, reporting, procurement and ISO processes.
• Supervise part-time staff and contribute to staff development.

Skills

Chinese language proficiency

Frontline service experience

Customer engagement

Job description

The National Library Board (NLB) in Singapore invites applications for a frontline library role supporting reference services, collection maintenance and operations in a hybrid work setup. The role focuses on engaging library users onsite and online, managing loans, and delivering information literacy programs.

Successful candidates will contribute to Reading Room projects, logistics, and collection development, while coordinating with librarians and support staff.