Lead Solution Architect | CRM | E-commerce | omnichannel | AI

Randstad Singapore; Singapore; Presencial; SGD 180.000 - 260.000; Jornada completa

Descripción de la vacante

Randstad Singapore is seeking a Head of IT Retail Applications to lead the enterprise architecture team and shape the long-term technology vision across CRM, e-commerce, and omnichannel platforms.

You'll chair governance boards, align technical roadmaps with business strategy, mentor architecture teams, and partner with executive stakeholders to deliver scalable, secure solutions while driving cross-functional initiatives.

Formación

• At least 3 years of direct team management experience.
• Strategic Enterprise Architect background with proven experience transforming complex, multi-national organizations.
• Track record of architecting and governing enterprise-grade systems across CRM and E-Commerce, Data, and Integration layers.
• Excellent stakeholder management skills with the ability to translate complex technical concepts into clear business strategies.

Responsabilidades

• Define, evolve, and maintain the enterprise architecture strategy and governance framework across legacy and modern platforms.
• Architect scalable, resilient, and secure enterprise platform strategies spanning CRM, E-commerce and Omnichannel
• Chair architectural governance boards to maintain high standards across compliance, risk mitigation, cost management, and operational efficiency.
• Lead technical architecture governance boards, balancing rapid innovation with risk, compliance, cost, and security.
• Evaluate and select emerging technologies to guarantee smooth, secure integration across existing and legacy IT environments.
• Partner closely with cross-functional executive leaders to align technical roadmaps with business vision.
• Mentor and grow high performing solution architecture teams while guiding both internal and vendor delivery teams.
• Drive business process enhancements and system stability across SAP CRM, ecommerce platforms, customer loyalty programs, and reporting suites

Conocimientos

Enterprise Architecture

Team Management

CRM

E-Commerce

Stakeholder Management

Herramientas

SAP CRM

Descripción del empleo

• Opportunity to shape the long-term technical vision and architectural standards for a high growth global enterprise.
• High Level Executive Exposure: Serve as a strategic liaison, directly influencing executive stakeholders across product, engineering, data, and business functions.
• Team management responsibilities

About the company

Our client is the market leader in their industry. As part of their plan to invest in technology, they are now hiring a newHead of IT retail application to lead their enterprise architect team.

About the job

Your role involves:

• Define, evolve, and maintain the enterprise architecture strategy and governance framework across legacy and modern platforms.
• Architect scalable, resilient, and secure enterprise platform strategies spanning CRM, E-commerce and Omnichannel
• Chair architectural governance boards to maintain high standards across compliance, risk mitigation, cost management, and operational efficiency.
• Lead technical architecture governance boards, balancing rapid innovation with risk, compliance, cost, and security.
• Evaluate and select emerging technologies to guarantee smooth, secure integration across existing and legacy IT environments.
• Partner closely with cross-functional executive leaders to align technical roadmaps with business vision.
• Mentor and grow high performing solution architecture teams while guiding both internal and vendor delivery teams.
• Drive business process enhancements and system stability across SAP CRM, ecommerce platforms, customer loyalty programs, and reporting suites

Skills and experience required

As a successful applicant, you will have:

• At least 3 years of direct team management experience
• Strategic Enterprise Architect background with proven experience transforming complex, multi-national organizations.
• Track record of architecting and governing enterprise-grade systems across CRM and E-Commerce, Data, and Integration layers.
• Excellent stakeholder management skills with the ability to translate complex technical concepts into clear business strategies.

Whats on offer

This is an excellent opportunity to join an established company with heavy investments in technology.

Desired Skills and Experience

Solution Architecture, Enterprise Architecture, Customer Relationship Management (CRM), SAP CRM, E-Commerce, IT Management