Lead Software Tools DevOps Engineer

Dyson Institute; Singapore; On-site; SGD 110,000 - 170,000; Full time

Benefits offered by this job

Transport allowance

Comprehensive medical care and保险

Professional growth & leadership

Job summary

Dyson Singapore is seeking a hands-on SDLC Specialist to own tool administration, configuration, and integration across the SDLC toolchain. You will support multiple engineering programmes, collaborate with Product Owners and DevOps, and improve developer experience.

You will help ensure Jira, Bitbucket, Artifactory, SonarQube and other tools remain secure, scalable, and compliant, with a focus on governance, traceability, and efficient pipelines.

Qualifications

• Strong hands-on experience operating and configuring SDLC tools (Jira, Bitbucket, Artifactory, SonarQube, etc.)
• Expertise in CI/CD principles, build systems, and DevOps ways of working
• Experience diagnosing issues across toolchains and integrations
• Knowledge of identity systems (SSO, LDAP, Azure AD)
• Exposure to scripting for automation (Python, Bash, or similar)
• Understanding of modern software engineering practices and workflows
• Good verbal and written Chinese & English skills.

Responsibilities

• Own Tool Integrations End-to-End across SDLC stack.
• Monitor system health, incidents, and performance of tooling.
• Configure roles, groups, and permission structures across teams.
• Provide guidance on usage patterns and best practices; develop documentation.
• Support audits, compliance, and release governance.

Skills

SDLC tooling

CI/CD

DevOps practices

Issue diagnosis

Identity systems

Automation scripting

Communication (EN-Ch)**

Tools

Jira

Bitbucket

Artifactory

SonarQube

Job description

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people. Our scale and rapid growth make Dyson rich in new opportunities. We value new ideas and diverse perspectives, so our people are trusted with real work and responsibility from the outset. You’ll develop fast and have the chance to move into different business areas and regions. And you’ll be part of a global network of like‑minded people – a community that supports and learns from each other.

About the role

As an SDLC Specialist, you’ll be accountable for the day‑to‑day operation, configuration, integration, and improvement of the SDLC toolchain that underpins global engineering teams. This is a hands‑on technical role requiring strong systems thinking, diagnostic ability, and user‑focused problem solving. You will act as a subject‑matter expert for our Source Code Management & Build, ensuring they are reliable, secure, scalable, and aligned to engineering workflows. You will support engineers across multiple programmes, partner closely with Product Owners and DevOps Engineers, and contribute to the evolution of the developer experience.

Accountable for

Tool Administration & Configuration Core Tool Ownership As a tooling specialist, you will own and manage key SDLC tools, maintaining high standards of consistency and governance.

• Deployment & Configuration of projects, repositories, pipelines, and permission models
• Managing workflows, schemes, templates, and tool‑specific configuration standards
• Maintaining tool best‑practice guidelines and enforcing consistent usage patterns
• Ensuring coherent configuration across teams, products, and regions

Identity & Access Management

• Configure roles, groups, and permission structures
• Integrate tools with enterprise identity systems (SSO, LDAP, Azure AD)
• Enforce least‑privilege access and compliance with audit requirements
• Support user onboarding and offboarding activities

Integration Across the SDLC Toolchain

Own Tool Integrations End‑to‑End You’ll ensure SDLC tools operate as a connected, cohesive platform, not isolated systems. Key responsibilities:

• Maintain integrations across: Jira Bitbucket
• Bitbucket CI/build systems
• Build systems SonarQube / BlackDuck
• Build systems Artifactory
• Monitor integration health and performance
• Diagnose and resolve cross‑tool or cross‑pipeline failures
• Data & Traceability Enablement Maintain traceability from plan → code → build → scan → artefact
• Support evidence requirements for audits, compliance, and release governance
• Ensure lifecycle data integrity across engineering processes

Operational Support & Incident Management

Day‑to‑Day Platform Operations Monitor system health, logs, utilisation, and performance metrics. Respond to incidents, outages, and service degradation. Perform routine maintenance, patching, and upgrades. Manage backups, restores, lifecycle management, and housekeeping.

Problem Management Conduct root‑cause analysis for recurring or high‑impact issues. Distinguish systemic/tooling issues from user errors. Implement preventative fixes, automation, and configuration improvements.

User Enablement & Support

User Assistance & Troubleshooting Support global engineering teams with permissions, configuration, and workflow problems. Interpret log data and tool behaviours to diagnose issues. Provide guidance on correct usage patterns and best practices. Enablement & Documentation Develop and maintain: How‑to guides, Configuration standards, Troubleshooting documentation. Contribute to onboarding materials and training. Promote and enable self‑service where possible.

CI/CD & Build System Enablement

Pipeline & Build Configuration Configure and maintain standard CI/CD pipelines. Support multiple languages, frameworks, and build technologies. Maintain reusable pipeline templates and shared libraries. Ensure builds are reliable, repeatable, and aligned with engineering standards. Optimise Build Performance Identify bottlenecks across build and pipeline stages. Improve caching, parallelism, and artefact reuse. Reduce build failures caused by inconsistent build environments.

Change, Upgrade & Migration Support Tool Upgrades Plan and deliver upgrades and patches. Validate integrations and behaviours post‑upgrade. Ensure minimal disruption during rollouts. Support rollback paths when necessary. Migration Activities Assist with migrations across tools, instances, or versions. Support repository, project, and artefact migration workflows. Validate data integrity and completeness post‑migration.

About you

Qualification & Skills:

• Strong hands‑on experience operating and configuring SDLC tools (Jira, Bitbucket, Artifactory, SonarQube, etc.)
• Expertise in CI/CD principles, build systems, and DevOps ways of working
• Experience diagnosing issues across toolchains and integrations
• Knowledge of identity systems (SSO, LDAP, Azure AD)
• Exposure to scripting for automation (Python, Bash, or similar)
• Understanding of modern software engineering practices and workflows
• Ability to work in a fast‑paced, complex engineering environment
• Good verbal and written Chinese & English skills.

Behaviours:

• Detail‑focused, reliable, and systematic
• Calm and structured when troubleshooting critical issues
• Collaborative, positive, and supportive across global teams
• User‑centric, approachable, and clear in communication
• Curious, improvement‑oriented, and proactive in learning

Desirable Experience with cloud platforms (AWS, GCP, Azure)

Familiarity with SAST/DAST or OSS compliance tooling

Experience with large‑scale tool migrations

Understanding of networking fundamentals (DNS, certificates, proxies)

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Diversity Statement

Dyson is an equal opportunity employer. We know that great minds don’t think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.