Lead Linux Administrator - Incident & SLA Champion

Wipro Technologies; Singapore; On-site; SGD 72,000 - 96,000; Part time

Job summary

Wipro Limited is hiring a Lead Administrator L1 (Contract) in SG-East. The role focuses on resolving high-priority incidents through advanced troubleshooting, ensuring SLA compliance, and improving system performance with cross-team collaboration.

Responsibilities include ticket triage, monitoring SLAs, capacity planning support, disaster recovery participation, and updating knowledge resources to aid future resolutions.

Qualifications

• Linux administration expertise required.

Responsibilities

• Triaging and resolving high priority incident tickets (P2).
• SLA monitoring and proactive escalation management.
• Analyze system performance data and assist capacity planning.
• Implement system improvements and mitigation measures with technical teams.
• Perform security assessments and disaster recovery drills.

Skills

Linux Admin

Job description

Wipro Limited is hiring a Lead Administrator L1 (Contract) in SG-East. The role focuses on resolving high-priority incidents through advanced troubleshooting, ensuring SLA compliance, and improving system performance with cross-team collaboration.

Responsibilities include ticket triage, monitoring SLAs, capacity planning support, disaster recovery participation, and updating knowledge resources to aid future resolutions.