Lead IT Operations & Cloud (GCP, ITSM, Security)

Temus

Singapore

On-site

SGD 60,000 - 90,000

Full time

14 days+

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Job summary

Temus is a Singapore-based consulting firm delivering digital transformation for public and private sectors. We seek an IT Support Specialist to manage cloud environments and user devices, blending cloud and system administration with strong documentation and communication.

The role involves leading a team, maintaining GCP, securing networks with Palo Alto firewalls, and handling IT budgeting and procurement.

Qualifications

3-4 years of IT infrastructure, operations, networking, or technical support experience.
Experience leading/supervising an IT support/infrastructure team.
Hands-on experience with GCP.
Experience with enterprise firewalls (Palo Alto or similar).
Strong knowledge of TCP/IP, routing, switching, VLANs, VPNs, Wi-Fi, DNS, DHCP.
Experience managing hardware, licenses, inventories, procurement, and lifecycle.
Exposure to IT budgeting, vendor management and ITSM processes.
ITSM incident, request, change, and problem management knowledge.

Responsibilities

Oversee day-to-day IT infrastructure, operations, and support activities.
Lead and mentor IT support/infrastructure team.
Administer and optimize GCP environment.
Configure and monitor Palo Alto firewalls for security.
Manage enterprise networking components and services.
Maintain assets, licensing, procurement, and lifecycle management.
Support budgeting, vendor management, and procurement processes.
Own ITSM processes including incident, change, and problem management.
Act as escalation point for complex issues and ensure disruption-free operations.
Document IT processes and configurations; collaborate with stakeholders.