Lead Engineer/ Engineer, Operations and Policy, STRMO

HTX (Home Team Science & Technology Agency); Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

HTX is Singapore's Science and Technology agency focused on transforming public safety through integrated operational capabilities. The role involves developing operational plans and policies for the HTSC, collaborating across four operation centres, and ensuring SOPs align with overarching HTSC principles.

The ideal candidate has at least 5 years in operations planning, strong policy development and writing skills, and proficiency in MS Office, with a collaborative, detail-oriented mindset and

Qualifications

• Tertiary qualifications in Science, Engineering, Information Technology or equivalent.
• Policy development and writing experience is advantageous.
• Ability to work independently with strong analytical and communication skills.

Responsibilities

• Develop the operational plans and policy (OPP) to support transformation of four operations centres to an integrated HTSC.
• Collaborate with operations management to align OPP with HTSC objectives.
• Provide staff guidance to align SOPs with OPP principles.
• Analyse and evaluate operational processes to identify improvements.
• Monitor OPP effectiveness to meet HTSC objectives.
• Develop performance metrics for HTSC operational performance.
• Create contingency plans to scale HTSC operations for ad hoc requirements.
• Engage HTDs to address gaps and recommend SOP improvements.
• Support HTSC Steering Committee and Management forums on OPP matters.

Skills

Policy development

Writing skills

Analytical

Interpersonal skills

Communication

MS Office

Team player

Education

Science/Engineering/IT degree

Tools

PowerPoint

Excel

MS Office

Job description

What The Role Is

HTX is Singapore's Science and Technology agency that brings together diverse scientific and engineering capabilities to develop transformative, operationally ready solutions for public safety. As a statutory board under the Ministry of Home Affairs, HTX works at the forefront of science and technology to empower the Home Team with cutting‑edge capabilities. Guided by our mission to amplify, augment and accelerate the Home Team's advantage, we are committed to keeping Singapore the safest place on planet Earth.

What The Role Is

HTX is Singapore's Science and Technology agency that brings together diverse scientific and engineering capabilities to develop transformative, operationally ready solutions for public safety. As a statutory board under the Ministry of Home Affairs, HTX works at the forefront of science and technology to empower the Home Team with cutting‑edge capabilities. Guided by our mission to amplify, augment and accelerate the Home Team's advantage, we are committed to keeping Singapore the safest place on planet Earth.

What You Will Be Working On

• Develop the operational plans and policy (OPP), to support the transformation of the four operations centres to an integrated HTSC.
• Work closely with the operations management team of the four operation centres to develop OPP that are aligned with the objectives of the integrated HTSC.
• Provide staff guidance and support to the operations management team to align standard operating procedures (SOP) with the underlying principle of the OPP.
• Analyse and evaluate operational processes and procedures to identify areas of improvement.
• Monitor the effectiveness of the OPP to meet the objectives of the HTSC.
• Develop performance metrics to measure operational performance of the HTSC.
• Develop contingency plans to scale up operations of the HTSC to meet ad hoc operational requirement of the Home Team Departments (HTDs), especially in the event of major disaster, heightened security, or pandemic.
• Engage HTDs to address any gaps in the HTSC operations and follow up to recommend improvements to the operational policies and procedures.
• Provide staff support to HTSC Steering Committee and Management forums on all HTSC OPP matters.

What We Are Looking For

• Tertiary qualifications in Science, Engineering, Information Technology or equivalent.
• Minimally 5 years of work experience in operations planning and contingency planning.
• Having policy development and writing experience would be advantages.
• Being able to work independently, being analytical with excellent interpersonal, communication and proficiency in Microsoft Office (powerpoint, excel) skills are required.
• Possess good writing skill.
• Attention to details and ability to maintain accurate records for knowledge management.
• Having digital infographics skill to create digital communication materials, performance dashboard etc.
• Able to build consensus across different functions, stakeholders and partners and give advice on HTSC SOP and the underlying principles.
• Continuous learning mindset to implement improvements in HTSC operations.
• Team-player mindset is necessary, as the jobholder may be required to assist in other duties if needed.
  All new hires are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance.
  As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.
  All applicants will be updated on the status of their applications within 4 weeks upon closing of the advertisement.