LC-MS/MS Application Scientist & Customer Solutions

Dormont Manufacturing Co; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Dormont Manufacturing Co is hiring for a position in Singapore focused on technical support for LC-MS/MS instrumentation. The role includes providing pre-sales and post-sales support, collaborating with sales teams to ensure customer satisfaction and enabling impactful scientific discoveries.

The ideal candidate will have a Bachelor's degree in Chemistry or similar field, with at least 3 years of experience in technical support and a strong customer-focus. This opportunity allows for extensive professional development in a mission-driven organization.

Qualifications

• 3+ years of hands-on experience with LC-MS/MS instrumentation and applications.
• Strong experience in application/technical support across various sectors.
• Proven involvement in pre-sales activities including presentations and proposals.

Responsibilities

• Provide pre-sales and post-sales support including product demonstrations and training.
• Collaborate with sales teams to support customer success.
• Enable customers to achieve impactful scientific discoveries.

Skills

Technical support

LC-MS/MS instrumentation

Problem-solving skills

Customer training

Communication skills

Education

Bachelor's degree in Chemistry, Biochemistry, or related field

Tools

Microsoft Office

Scientific/data analysis software

Job description

Dormont Manufacturing Co is hiring for a position in Singapore focused on technical support for LC-MS/MS instrumentation. The role includes providing pre-sales and post-sales support, collaborating with sales teams to ensure customer satisfaction and enabling impactful scientific discoveries.

The ideal candidate will have a Bachelor's degree in Chemistry or similar field, with at least 3 years of experience in technical support and a strong customer-focus. This opportunity allows for extensive professional development in a mission-driven organization.