Laboratory Information System Officer

IHH HEALTHCARE SINGAPORE; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Parkway Laboratory Services Ltd. supports IT-driven laboratory operations across IHH Singapore hospitals, providing expert LIS oversight and data governance to ensure patient safety and regulatory compliance.

The role collaborates with hospital labs, IT, and external vendors to implement LIS, develop SOPs, and maintain system uptime, while driving digitalization and workflow optimization. Candidates with biomedical or IT backgrounds, and experience in clinical labs, are encouraged to apply to

Qualifications

• Degree or Diploma in Biomedical Science or related field.
• Clinical laboratory experience is highly valuable.
• SQL/database knowledge is useful.
• Knowledge of healthcare systems and lab workflows is advantageous.

Responsibilities

• Support the Laboratory Manager in overseeing laboratory technology systems.
• Lead LIS planning, testing, validation, and implementation with stakeholders.
• Serve as system custodian ensuring reliability and performance.
• Develop and maintain policies, SOPs, and downtime protocols.
• Manage investigations and resolutions of system-related issues.
• Monitor compliance with regulatory, accreditation, cybersecurity, and data governance.
• Liaise between laboratory operations, IT, cybersecurity, and external providers.
• Drive continuous improvement and digitalization of workflows.

Skills

LIS management

Regulatory compliance

Stakeholder coordination

SQL/database knowledge

Healthcare systems knowledge

Digitalization

Education

Biomedical Science / Medical Technology

Biotechnology

Medical Laboratory Science

Computer Science

Information Technology

Information Systems

Tools

LIS software

Job description

Parkway Laboratory Services Ltd (PLS) has laboratories on the premises of Gleneagles Hospital, Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital and Parkway East Hospital, the four tertiary hospitals owned by IHH Singapore, and a reference laboratory located in Aljunied, which also houses our headquarters.

We serve the needs of a broad range of hospitals and primary care clinics, integrated healthcare facilities and we have over 40 years of expertise in laboratory medicine.

Key accountabilities

• Support the Laboratory Manager in overseeing laboratory technology systems and ensuring alignment with operational, clinical, and regulatory requirements.
• Lead the planning, coordination, testing, validation, and implementation of Laboratory Information Systems (LIS) in collaboration with internal stakeholders, vendors, and IT partners.
• Serve as the system custodian for laboratory IT applications, providing governance, administration, and technical oversight to ensure system reliability and performance.
• Develop, review, and maintain policies, standard operating procedures, contingency workflows, and system downtime protocols to ensure operational continuity.
• Manage the investigation, escalation, and resolution of system-related issues, coordinating with relevant stakeholders to implement sustainable solutions and process improvements.
• Monitor and ensure compliance of laboratory systems, medical devices, workflows, and processes with applicable regulatory, accreditation, cybersecurity, and data governance requirements.
• Act as the key liaison between laboratory operations, IT teams, cybersecurity functions, and external service providers on technology-related initiatives and operational matters.
• Drive continuous improvement and digitalization initiatives by identifying opportunities to enhance laboratory workflows, system utilization, data integrity, and operational efficiency.

Qualifications & Experience

• Degree/Diploma in Biomedical Science, Medical Technology, Biotechnology, Medical Laboratory Science, Computer Science, Information Technology or Information Systems. related field.
• Clinical laboratory experience is highly valuable.
• SQL/database knowledge is particularly useful.
• Knowledge of healthcare systems and laboratory workflows is an advantage.