L2 Application Support Engineer — Java & Microservices

ARYAN SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

ARYAN SOLUTIONS PTE. LTD. is seeking a motivated L2 Application Support Engineer in Singapore to monitor production systems, resolve incidents, and ensure high availability of mission-critical Java applications.

You will investigate issues, perform RCAs, optimize SQL queries, and collaborate with cross-functional teams on deployments, change management, and service improvements in a fast-paced enterprise environment.

Qualifications

• Diploma or Bachelor’s degree in CS/IT/Engineering.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast-paced production support environment.
• Good documentation and reporting skills.
• Proficiency in Microsoft Office applications.

Responsibilities

• Provide Level 2 application support for production environments.
• Investigate, troubleshoot, and resolve production incidents within SLAs.
• Perform root cause analysis (RCA) and preventive measures.
• Monitor production applications and ensure system availability.
• Write and optimize SQL queries for troubleshooting and data validation.
• Analyse logs and identify performance bottlenecks.
• Coordinate with development, infra, database, and business teams during incident resolution.
• Support deployments, rollback procedures, and production releases.
• Maintain operational documentation and runbooks.
• Prepare operational reports and participate in service reviews.
• Ensure compliance with operational and security standards.

Skills

Java

Spring Boot

Microservices

SQL

Hibernate

REST APIs

Exception handling

Kafka

Education

Diploma or Bachelor's in CS/IT/Engineering

Tools

Splunk

Kibana

Jenkins

OpenShift/Kubernetes

MariaDB

Git

Job description

ARYAN SOLUTIONS PTE. LTD. is seeking a motivated L2 Application Support Engineer in Singapore to monitor production systems, resolve incidents, and ensure high availability of mission-critical Java applications.

You will investigate issues, perform RCAs, optimize SQL queries, and collaborate with cross-functional teams on deployments, change management, and service improvements in a fast-paced enterprise environment.