Korean-Speaking Pharma CS Operations Associate (Contract)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Customer Service Operation Associate fluent in Korean. This role involves managing end-to-end operational processes in a pharmaceutical setting. Candidates should have a strong administrative background with 3-5 years of experience in healthcare operations. Responsibilities include overseeing product requests and shipment, coordinating Apheresis, and updating relevant systems. Interested individuals should send their CVs to [e-mail].

Qualifications

• 3–5 years of experience in healthcare or pharmaceutical operations preferred.
• Strong administrative skills and familiarity with systems/IT.
• Fluent in Korean to communicate with stakeholders.

Responsibilities

• Oversee operational processes ensuring timely delivery.
• Verify feasibility of Apheresis pick-up dates.
• Coordinate Apheresis and monitor export documents.
• Track product receipt at the plant and oversee manufacturing.
• Monitor finished product shipment and track delivery.
• Update actual infusion date and time in CellChain.

Skills

Customer service experience

Strong administrative skills

Familiarity with systems/IT

Korean-speaking

Tools

Salesforce

SAP Cloud Platform

Job description

A leading recruitment firm in Singapore is seeking a Customer Service Operation Associate fluent in Korean. This role involves managing end-to-end operational processes in a pharmaceutical setting. Candidates should have a strong administrative background with 3-5 years of experience in healthcare operations. Responsibilities include overseeing product requests and shipment, coordinating Apheresis, and updating relevant systems. Interested individuals should send their CVs to [e-mail].