Knowledge Management Lead: Collaboration & Governance

Government Technology Agency (GovTech); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Monetary Authority of Singapore is seeking a Knowledge Management Officer to support the transition to Whole-of-Government collaboration platforms and related knowledge initiatives. You will work with business and technology stakeholders to improve how organisational knowledge is organised, shared and reused across MAS.

Key responsibilities include guiding departments on adoption and governance of collaboration sites, developing knowledge management initiatives, and improving processes and

Qualifications

• Relevant qualifications in knowledge management, information management, information systems, business administration or a related discipline.
• Experience in knowledge management, information management, change management, content management or a related field.
• Experience supporting projects involving knowledge sharing, collaboration, content management or user adoption.
• Familiarity with collaboration and productivity platforms (e.g. Microsoft 365, SharePoint or similar) is preferred.
• Strong stakeholder engagement and communication skills, with the ability to work with business and technology stakeholders.
• Strong analytical, organisational and problem-solving skills.

Responsibilities

• Support activities relating to the migration of information and content to Whole-of-Government collaboration platforms.
• Guide and support departments in the usage, adoption, governance, setup and management of collaboration sites, including site ownership, permissions, information organisation and content lifecycle management.
• Develop and implement knowledge management initiatives that improve the capture, organisation, sharing and reuse of organisational knowledge.
• Work with stakeholders to review and improve knowledge management processes, guidance and practices.
• Assist in knowledge capture, transfer and information organisation activities to improve knowledge accessibility and reuse.
• Support communications, training and user engagement activities to encourage the adoption of new knowledge management tools and ways of working.
• Gather feedback and identify opportunities to improve the effectiveness of knowledge management initiatives.

Skills

Knowledge management

Information management

Content management

Change management

Stakeholder engagement

Information systems

Analytical

Problem solving

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

SharePoint

Job description

Monetary Authority of Singapore is seeking a Knowledge Management Officer to support the transition to Whole-of-Government collaboration platforms and related knowledge initiatives. You will work with business and technology stakeholders to improve how organisational knowledge is organised, shared and reused across MAS.

Key responsibilities include guiding departments on adoption and governance of collaboration sites, developing knowledge management initiatives, and improving processes and