Key Account Manager

Samsung; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Samsung Electronics Air-Conditioning Singapore seeks a results-driven sales professional to lead revenue growth across B2B and B2C channels. You will manage key accounts, build lasting relationships with business partners, and coordinate with internal teams to deliver end-to-end deals.

Responsibilities include driving sell-out, ensuring in-store excellence, and aligning with marketing and supply chain to optimize promotions and inventory.

Qualifications

• Diploma (or degree) in Mechanical Engineering or Business Management with 5–8 years of sales experience in retail or projects, preferably ACMV.

Responsibilities

• Achieve target revenue for Samsung Electronics Air-Conditioning in Singapore.
• Grow market share with sell-out driven mindset.
• Build long-term relationships with business partners and manage accounts.
• Bridge between business partners and internal teams.
• Own end-to-end sales and implementation of deals.
• Track orders from placement to delivery to site.
• Develop promotions and manage account operations for Aircon Specialist accounts.
• Demonstrate strong follow-up and handle objections.
• Weekly store performance analysis to identify issues and opportunities.
• Collaborate with marketing for in-store visibility and with field teams for channel performance.
• Forecast sell-in/sell-out with supply chain to prevent stockouts or excess stock.
• Follow up on potential projects with Aircon Specialist accounts and pursue new business opportunities.
• Involve in Aircon design stage and value engineering.
• Drive sales with channel cooperation and problem-solving across scopes.
• Ensure timely management of receivables and payables.

Skills

Account management

B2B & B2C sales

Interpersonal communication

Presentation skills

Project management

Problem solving

Education

Diploma or Degree in Mechanical Engineering or Business Management

Job description

The incumbent will be responsible for the achievement of revenue target, quality distribution, in-store excellence and operational efficiency of the account / channel assigned in aspect of B2C & B2B sales, for Samsung Electronics Air-Conditioning business in Singapore.

Role and Responsibilities

• Responsible for the achievement of target revenue assigned
• Sell-out driven mindset to grow market share and maintain healthy channel inventory
• Establish and build long-term relationship with business partners, through good account management, building mutual trust and integrity
• Serve as the bridge between business partners and internal teams
• Accountability for the end to end sales and implementation process to ensure successful delivery of deals
• Order tracking and release order until delivery order to site
• Develop sales promotion and manage account operation for Aircon Specialist account
• Strong follow-up skills and ability to handle objections
• Weekly tracking and analysis of store performance to identify issues and opportunities
• Work closely with retail marketing team to ensure superior in-store visibility and condition, while also managing the performance of field force team assigned to the channel
• Collaborate with marketing communications team to support business partner's marketing activities
• Weekly alignment meeting with supply chain manager to ensure accurate sell-in & sell-out forecast, in order to prevent loss of sales opportunities and over stock
• Following up on potential projects with Aircon Specialist account and getting in business opportunities.
• Involve in Aircon design stage and value engineering.
• Carry out sales in ways that focuses on achieving the target based on cooperation with channel accounts.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions
• Ensure account receivables and payables are managed on a timely manner

Skills and Qualifications

• Candidate must possess at least a Diploma but ideally a Degree (in Mechanical Engineering or Business Management Field), with at least 5 to 8 years of sales experience in retail or project, preferable in ACMV field.
• Successful sales track records as well as strong key account management
• Preferably with both B2B and B2C sales experience
• Excellent in cognitive thought and problem solving
• Creative and innovative
• Possess excellent interpersonal and communication skills
• Able to multi-task and possess good project management and presentation skills.
• Possess own vehicle