Junior Red Hat Linux Engineer

WORLD PARTNERS SOLUTION PTE. LTD.; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

WORLD PARTNERS SOLUTION PTE. LTD. in Singapore seeks a junior Linux system administrator to monitor Red Hat Linux servers, perform health checks, and ensure critical services stay operational. The role involves basic system administration, incident handling, and routine maintenance under supervision.

The ideal candidate has a IT-related diploma or degree, familiarity with systemctl and SSH, and a willingness to learn ITIL processes. Fresh graduates are welcome to apply.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or related discipline.
• Fresh graduates or candidates with 1-2 years of relevant experience encouraged to apply.
• RHCSA certification is an advantage.

Responsibilities

• Monitor health, availability, and performance of RHEL servers.
• Perform daily server health checks (CPU, memory, disk, uptime).
• Provide first-level technical support for Linux incidents.
• Assist with server maintenance and patching under supervision.
• Document incidents and resolutions in the ticketing system.

Skills

Analytical thinking

Problem solving

Teamwork

Good communication

Education

Diploma or Degree in IT/CS/Engineering

Tools

systemctl

SSH

Job description

A. Linux Server Monitoring and Operations

• Monitor the health, availability, and performance of Red Hat Linux servers.
• Perform daily server health checks, including CPU, memory, disk space, and system uptime.
• Monitor system alerts and investigate basic infrastructure issues.
• Ensure servers and critical system services are operational.
• Perform routine operational checks according to established procedures.

B. Basic Linux System Administration

• Perform basic user and group account management.
• Manage file and directory permissions.
• Monitor filesystem usage and disk capacity.
• Check running processes and system services.
• Assist with mounting and unmounting filesystems under supervision.
• Execute basic Linux commands for system administration and troubleshooting.

C. Incident Management and Troubleshooting

• Provide first-level technical support for Linux-related incidents and service requests.
• Investigate and troubleshoot basic server, operating system, and connectivity issues.
• Monitor and review system logs to identify potential problems.
• Record incidents, troubleshooting steps, and resolutions in the ticketing system.
• Escalate unresolved or complex technical issues to L2/L3 engineers.
• Follow incident management and escalation procedures.

D. Maintenance and Support

• Assist in routine operating system patching and updates.
• Support scheduled server reboot and maintenance activities.
• Monitor backup job status and report backup failures.
• Assist senior engineers with server upgrades, configuration changes, and maintenance activities.
• Ensure all activities comply with approved change management procedures.

E. Documentation and Compliance

• Maintain accurate operational records and technical documentation.
• Follow established SOPs, security policies, and operational guidelines.
• Ensure proper documentation of incidents and service requests.
• Participate in knowledge-sharing and continuous improvement activities.

3. Technical Skills and Requirements

• Basic knowledge of Red Hat Enterprise Linux (RHEL).
• Familiarity with Linux command-line operations.
• Understanding of Linux file permissions, users, and groups.
• Basic knowledge of CPU, memory, disk, and process monitoring.
• Familiarity with Linux service management using systemctl.
• Basic understanding of networking concepts such as IP addresses, DNS, SSH, and ping.
• Basic knowledge of Linux system logs and troubleshooting.
• Familiarity with shell scripting is an added advantage.
• Basic understanding of ITIL processes and incident management is preferred.

4. Educational Qualifications and Experience

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or a related discipline.
• Fresh graduates or candidates with 1-2 years of relevant experience are encouraged to apply.
• Candidates with Red Hat certification, such as RHCSA, will have an added advantage.

5. Preferred Personal Attributes

• Strong interest in Linux system administration and IT infrastructure.
• Good analytical and problem-solving skills.
• Willingness to learn and develop technical knowledge.
• Good communication and teamwork skills.
• Able to follow instructions and established operational procedures.
• Responsible, detail-oriented, and proactive.