Job Ambassador, SW CDC

Government Technology Agency (GovTech); Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

The Government Technology Agency (GovTech) invites applications for a role focused on engaging resident jobseekers and onboarding community employers to the Jobs Nearby @ CDC scheme. You will connect residents with local employers and support jobseekers through the portal and interviews.

You'll build employer networks, organise outreach events, track registrations and success stories, and provide guidance to new Job Ambassadors, contributing to effective workforce development across districts.

Qualifications

• Experience in outreach, career and skills advisory, or workforce development.
• Knowledge of a second language (e.g. Mandarin, Malay, Tamil) to engage diverse residents.
• Strong interpersonal communication and ability to handle enquiries with knowledge of job market trends.
• Ability to work independently across different community locations and travel frequently.
• Flexibility to work evenings, weekends and public holidays.
• Willingness to conduct outdoor engagement activities and be proactive.

Responsibilities

• Engage resident jobseekers and onboard community employers to Jobs Nearby @ CDC scheme across CDCs and CCs.
• Provide personalised guidance to jobseekers during their job search journey.
• Coordinate with employers and vendors for job postings and portal usage.
• Guide jobseekers in creating digital profiles, uploading documents, and applying for jobs.
• Facilitate connections between jobseekers and employers via face-to-face or online platforms.
• Monitor progress, follow up, and review service delivery for continuous improvement.
• Expand employer networks and organise job fairs and outreach activities.
• Track data on registrations, sign-ups and success stories for monitoring and evaluation.
• Provide onboarding guidance to new Job Ambassadors during onboarding.

Skills

Outreach

Career advisory

Community engagement

HR/recruitment

Workforce development

Second language knowledge

Job description

What the role is

To manage the engagement of resident jobseekers and coordinate onboarding of community employers to the Jobs Nearby @ CDC scheme, connecting residents through localised workforce development and job matching initiatives.

What you will be working on

Key duties and responsibilities that need to be performed to meet the primary objective of the job. This will include the important result areas (what) along with the rationale (why). Manage the engagement of resident jobseekers and coordinate onboarding of community employers to the Jobs Nearby @ CDC scheme across CDCs and CCs. Provide personalised guidance to resident jobseekers (e.g. listen with empathy, understand challenges, and guide jobseekers step-by-step in their job search journey). Coordinate with employers (e.g. SMEs, neighbourhood businesses, community-based employers) and vendors to facilitate job seeker profiles creation, posting listings management, and effective utilisation of the job portal. Guide jobseekers in setting up digital profiles, uploading documents, and navigating job portals or related platforms to apply for jobs. Facilitate connections between jobseekers and employers through face-to-face or online platforms, including on-the-spot interviews. Monitor jobseekers’ progress and outcomes, conduct regular follow-ups, and review service delivery processes (e.g. post-interview, post-placement, etc) to continuously improve the experience for both jobseekers and employers. Expand employer networks and build relationships to strengthen engagement. Organise and participate in events such as job fairs, learning festivals, and outreach activities to link jobseekers with employers. Track and report data on jobseeker registrations, employer sign-ups, and success stories for monitoring and evaluation. Provide operational guidance to new Job Ambassadors during onboarding to ensure familiarity with daily operations.

What we are looking for

Other ad-hoc duties not covered under main responsibilities and duties.

Knowledge & Skills Experience

• Knowledge in outreach, career and skills advisory, community engagement, HR/recruitment, or workforce development.
• Knowledge of 2nd language (e.g. Mandarin, Malay, Tamil or dialects) to effectively engage with diverse residents in the community.
• Good interpersonal communication skills and able to handle employer / jobseeker enquiries with basic knowledge of job market trends, workforce policies, etc.
• Ability to work independently across different community locations and open to frequent travel within the district.
• Flexibility to work evenings, weekends and public holidays when required.
• Ability to conduct outdoor engagement activities and community outreach.
• Proactive, persuasive and resourceful.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.