Jan/Feb 2027 Systems Engineer (HealthTech Associate Programme)

Synapxe; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Synapxe is recruiting for its HealthTech Associate Programme (HAP) in Singapore. The role spans multiple analyst domains including Database, System, Cloud and Automation, with intake Jan/Feb 2027.

Systems Engineer responsibilities include IT support, system maintenance and incident resolution for Singapore Healthcare staff, ensuring performance and availability of computing infrastructure. The role requires a Bachelor degree in Computer/IT fields, graduation by Dec 2026, knowledge of Windows OS,

Qualifications

• Pursuing a Bachelor Degree in Computer Engineering, Electrical Engineering, Electronics Engineering, Information Technology, Information Systems or related discipline.
• Graduating in Dec 2026.
• Knowledge of Windows operating systems, Service Desk management and desktop technologies such as Antivirus and Patch management.
• Adaptable, proactive and a strong team player.

Responsibilities

• Provide IT Support to users.
• Monitor performance of systems.
• Recommend hardware/software solutions where applicable.
• Provide status updates on outstanding tickets.
• Manage vendors per contracts and statements of work.
• Carry out routine maintenance to detect faults and prevent connectivity issues.
• Conduct research on new technology as requested.
• Respond to user complaints and assist with problem identification and resolution.
• Log incidents into the problem management system.

Skills

Windows OS

Service Desk

Desktop technologies

Analytical thinking

Problem solving

Interpersonal skills

Leadership

Verbal and written communication

ITIL (nice to have)

Education

Bachelor degree in Computer/EE/IT/IS

Job description

Are you someone who enjoys problem solving, has a curious mind and more importantly, keen to make a difference in the future of HealthTech?
If so, join us, and #ExperienceHealthTech. We are Synapxe. Inspiring Tomorrow's Health:https://youtu.be/3d-qIBO2i0U

HealthTech Associate Programme (HAP)

We tailored our graduate programme to provide graduates with a holistic experience to develop and sharpen their technical capabilities, professional and soft skills. Through HAP, you will get access to challenging projects, on-the-job learning and a series of online-based classroom training and be supported with a development framework to build and drive your career.

We are currently looking for System Engineers for our HAP Jan/Feb 2027 intake. The job title represents a range of analyst roles across diffferent domains (eg Database, System, Cloud, Automation etc). If shortlisted, we will reach out to share the relevant scope and expectations based on your profile.

Systems Engineer

As a systems engineer, you play a critical role in ensuring the optimal performance and availability of end user computing infrastructure services. You are part of a team responsible in providing primary support and implementation of desktop, hardware and software related solutions for Singapore Healthcare staff.

In this role you will:

Provide IT Support

• Provide technical support to users
• Monitor performance of systems
• Be responsible for recognizing, evaluating, and recommending potential hardware and/or software solutions where applicable
• Provide information to users on the progress of outstanding support tickets
• Manage vendors for the responsibilities outlined in contracts and statement of work

Maintain Systems

• Preparation and implementation of policies, procedures and standards relating to Technology Management and infrastructure as a whole
• Carry out routine maintenance tasks to detect and/or prevent 'faults' that disrupt user connectivity to systems
• Conduct research on new technology as requested

Assist with Incident Resolution

• Respond to user complaints
• Assist with problem/issue identification
• Assist with resolution of basic problems
• Recommend preventive solutions
• Escalate problems/issues
• Log incidents into problem management system

About you:

• Be pursuing a Bachelor Degree in Computer Engineering, Electrical Engineering, Electronics Engineering, Information Technology, Information Systems or related discipline
• Graduating in Dec 2026
• Knowledge of Windows operating systems, Service Desk management and process and Desktop technologies such as Antivirus and Patch management
• Adaptable, proactive and a strong team player
• Possess strong analytical, problem solving and interpersonal skills
• Exhibit leadership qualities with good verbal and written communications skills
• ITIL certifications (good to have)
• Passionate and keen to make a difference to re-imaginethe future of HealthTech

#LI-SYNX03