IT Support Technician

Decathlon Hong Kong; Singapore; On-site; SGD 33,000 - 60,000; Full time

Benefits offered by this job

Staff discount 20%

Annual bonus up to 10%

Medical & dental benefits

Career growth via Decathlon Academy

Profit sharing opportunities

Shareholder opportunities

Health screening allowance

Counseling services

Employee sport & events

Job summary

Decathlon Singapore is currently seeking an experienced and dedicated IT Support Technician to join our team. As an IT Support Technician, you will play a crucial role in setting up and maintaining our systems and networks in our retail locations and back office setup.

Decathlon Singapore offers a dynamic, sporty culture with perks like a 20% staff discount, annual bonuses up to 10%, medical and dental benefits, and opportunities for career growth within our global Decathlon family.

Qualifications

• Minimum diploma in information technology or a related field.
• Excellent technical knowledge of IT systems, networks, and devices.
• Strong problem-solving skills and ability to troubleshoot technical issues.
• Ability to work independently and as part of a team.
• Excellent communication skills, both verbal and written.
• Customer service oriented with a professional attitude.
• Previous experience in a similar role.
• Be willing to travel to different locations for job tasks.

Responsibilities

• Provide technical support onsite and offsite for retail locations and back office.
• Set up new IT devices and ensure proper functioning.
• Maintain and upgrade existing systems and networks.
• Handle back-end processes for opening new stores.
• Manage inventory of IT devices.
• Coordinate and communicate with vendors.
• Evaluate and test hardware and software.
• Document IT processes.
• Be willing to travel to different locations for job tasks.
• Perform other ad-hoc IT tasks as required.

Skills

IT Support

Networks

Troubleshooting

Customer Service

Teamwork

Communication

Education

Diploma in Information Technology

Tools

Active Directory

VPN

MS Office

Ticketing systems

Networking hardware

Job description

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you’re smashing goals or conquering the great outdoors, Decathlon’s got your back – because winning is our favorite sport!

What is our culture like ?

Where decisions spark High-fives

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs!

Our game plan? Preserving the world together!

Your career touchdowns

At Decathlon, we’re not just talking about career growth – it’s a wild ride! Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure!

Live for sports? Now do it for a living

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations!

Your role as IT Support Technician

Decathlon Singapore is currently seeking an experienced and dedicated IT Support Technician to join our team. As an IT Support Technician, you will play a crucial role in setting up and maintaining our systems and networks in our retail locations and back office setup.

Responsibilities

• Provide technical support (onsite and offsite) for our retail locations and back office
• Set up new IT devices and ensure their proper functioning
• Maintain and upgrade existing systems and networks
• Handle back-end processes for opening new stores
• Manage inventory of IT devices
• Coordinate and communicate with vendors
• Evaluate and test hardware and software
• Document IT processes
• Be willing to travel to different locations for job tasks
• Perform other ad-hoc IT tasks as required

Working Hours

• Shift work Monday - Friday
• Standby on weekends 9am - 10pm daily (Rotation)
• Previous experience in a similar role
• Excellent technical knowledge of IT systems, networks, and devices
• Strong problem-solving skills and ability to troubleshoot technical issues
• Ability to work independently and as part of a team
• Excellent communication skills, both verbal and written
• Customer service oriented with a professional attitude
• Minimum diploma in information technology or a related field
• Remuneration that grows with you:
  • Monthly bonuses, up to a whopping 10% of your base salary.
  • Dive into the opportunity to become a shareholder and share in the success of our global family.
  • At the end of the year, reap the rewards of profit sharing based on the performances across the country.
• Climb the Career Ladder:
  • Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
  • Chart your course with internal career progression opportunities in both retail and our incredible support team.
• Flexibility that fits your lifestyle:
  • Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;
• Be the ultimate decathlon insider:
  • Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports!
• Because we care about you:
  • We’ve got your well-being covered with comprehensive medical and insurance coverage.
  • Flash that winning smile with dental benefits.
  • Keep your health in check with a health screening allowance.
  • For our female champions, enjoy maternity benefits designed just for you.
  • And when life throws curveballs, lean on our counseling sessions for support.
• Sports, Community, and Bonding:
  • Kick off those shoes and join in the sports fun after work or during store meetings.
  • Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!

At Decathlon, we’re not just a workplace – we’re a lifestyle, and we want you to experience the very best. Join us and let’s conquer the world of sports together!