IT Support Technician

Decathlon Singapore; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Medical insurance

Dental benefits

Health screening allowance

Maternity benefits

Counselling services

Internal academy

Career progression

Job summary

Decathlon Singapore is seeking an experienced IT Support Technician to join our team. You will set up and maintain our systems and networks across retail locations and back office operations, ensuring smooth shopping experiences for customers.

You will handle device provisioning, network troubleshooting, vendor coordination, and documentation, with opportunities to travel between stores and participate in our internal academy and career progression.

Qualifications

• Experience in a similar IT support role.
• Strong knowledge of IT systems, networks, and devices.
• Excellent problem-solving and communication skills.
• Able to work independently and as part of a team.
• Diploma in Information Technology or related field.

Responsibilities

• Provide technical support (onsite and offsite) for retail locations and back office.
• Set up new IT devices and ensure proper functioning.
• Maintain and upgrade existing systems and networks.
• Handle back-end processes for opening new stores.
• Manage inventory of IT devices.
• Coordinate and communicate with vendors.
• Evaluate and test hardware and software.
• Document IT processes.
• Be willing to travel to different locations for job tasks.
• Perform other ad-hoc IT tasks as required.

Skills

Technical troubleshooting

Customer service

Teamwork

Communication

Independent worker

Willing to travel

Education

Diploma in Information Technology

Job description

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

What is our culture like ?

• Where decisions spark High-fives :

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs!

Our game plan? Preserving the world together!

• Your career touchdowns :

At Decathlon, we're not just talking about career growth – it's a wild ride! Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure!

• Live for sports ? Now do it for a living :

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations!

Your role as IT Support Technician

Decathlon Singapore is currently seeking an experienced and dedicated IT Support Technician to join our team. As an IT Support Technician, you will play a crucial role in setting up and maintaining our systems and networks in our retail locations and back office setup.

Responsibilities:

• Provide technical support (onsite and offsite) for our retail locations and back office
• Set up new IT devices and ensure their proper functioning
• Maintain and upgrade existing systems and networks
• Handle back-end processes for opening new stores
• Manage inventory of IT devices
• Coordinate and communicate with vendors
• Evaluate and test hardware and software
• Document IT processes
• Be willing to travel to different locations for job tasks
• Perform other ad-hoc IT tasks as required

Working Hours:

• Shift work Monday - Friday
• Standby on weekends 9am - 10pm daily (Rotation)

• Previous experience in a similar role
• Excellent technical knowledge of IT systems, networks, and devices
• Strong problem-solving skills and ability to troubleshoot technical issues
• Ability to work independently and as part of a team
• Excellent communication skills, both verbal and written
• Customer service oriented with a professional attitude
• Minimum Diploma in Information Technology or a related field

• A remuneration That Grows With You:
  • Monthly bonuses, up to a whopping 10% of your base salary.
  • Dive into the opportunity to become a Shareholder and share in the success of our global family.
  • At the end of the year, reap the rewards of profit sharing based on the performances across the country.

• Climb the Career Ladder:
  • Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
  • Chart your course with internal career progression opportunities in both retail and our incredible support team.

• Flexibility That Fits Your Lifestyle:
  • Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;

• Be the Ultimate Decathlon Insider:
  • Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports!

• Because We Care About You:
  • We've got your well-being covered with comprehensive medical and insurance coverage.
  • Flash that winning smile with dental benefits.
  • Keep your health in check with a health screening allowance.
  • For our female champions, enjoy maternity benefits designed just for you.
  • And when life throws curveballs, lean on our counseling sessions for support.

• Sports, Community, and Bonding:
  • Kick off those shoes and join in the sports fun after work or during store meetings.
  • Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together!

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