IT Support Engineer

BUSINESS INTEGRATION GURU PTE. LTD.; Singapore; Hybrid; SGD 30,000 - 45,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Technical Support Specialist to install and configure IT systems, provide maintenance support, and troubleshoot issues. Candidates must be Singaporean or Permanent Residents with a NITEC/Diploma in IT and 1-2 years of relevant experience. This role offers hands-on training and the opportunity to tackle technical challenges.

Qualifications

• Experience in providing technical support.
• Proficiency in installing and configuring systems and software.
• Ability to identify and resolve hardware/software faults.

Responsibilities

• Install and configure systems, software, and peripherals.
• Provide maintenance support and technical assistance to clients.
• Monitor and manage clients' computer systems and networks.

Skills

Technical support

Troubleshooting

Network configuration

Education

NITEC/Diploma in IT or related field

Job description

Job Description

• Install and configure system, software, peripherals, simple network.
• Identify, troubleshoot and resolve hardware and software faults.
• Provide technical support across Singapore (onsite and/or remote).
• Provide maintenance support to clients across Singapore.
• Monitor and manage clients computer system and network.
• Provide up-to-date documentation of clients IT Infrastructure.
• Other ad-hoc duties assigned by supervisor or management.

Requirements

• Only Singaporean and Permanent Residents.
• NITEC/Dilpoma in IT, Computers or related field.
• Minimum 1-2 year experience in related field.
• Willing to learn and accept technical challenges.
• Technical support and hands-on training provided.