IT Support, Data & Analytics - Technology Consulting (1 year contract)

EY; Singapore; On-site; SGD 39,060 - 55,800; Full time

Benefits offered by this job

Competitive remuneration package

Continuous learning opportunities

Transformative leadership coaching

Diverse and inclusive culture

Job summary

A leading professional services firm in Singapore is seeking an IT Support role focusing on Data & Analytics for a 3-month contract. This position requires expertise in IT support, an IT diploma, and strong analytical skills. Responsibilities include system monitoring and troubleshooting. The company offers a competitive package and opportunities for continuous learning.

Qualifications

• Comfortable with shift arrangements including night shifts for production support.
• Ability to commit to a 3-month contract with potential for renewal.
• Experience engaging with both technical and non-technical stakeholders.

Responsibilities

• Provide IT support in terms of daily system & batch monitoring.
• Ensure all required systems services are up and running.
• Perform basic systems diagnostics, troubleshooting, and escalate when required.

Skills

IT support

Data Analytics

Dashboarding with Tableau

Dashboarding with Power BI

Analytical skills

Problem-solving skills

Communication skills

Education

Diploma in IT or Data Analytics

Job description

IT Support, Data & Analytics – Technology Consulting (3‑month contract)

Join to apply for the IT Support, Data & Analytics – Technology Consulting (3‑month contract) role at EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. We’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

About EY DnA

EY DnA is the data and advanced analytics capability within EY Asia‑Pacific, with over 500 specialist employees working across multiple industry sectors. We implement information‑driven strategies, data platforms and advanced data analytics solution systems that help grow, optimise and protect client organisations. We go beyond strategy and provide end‑to‑end design, build and implementation of real‑life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for Associates within the DnA team in our Singapore office. This role is offered on a 3‑month contract basis.

Your Key Responsibilities

• Provide IT support in terms of daily system & batch monitoring
• Ensure all required systems services are up and running
• Activate all necessary batch jobs and ensure successful execution of these jobs
• Perform basic systems diagnostics, troubleshooting and prompt escalation when required
• Work in accordance to shift schedule provided (24/7)
• Escalate problems to leads diligently
• Perform regular / daily reporting on the batch status

To qualify for the role

• Have a Diploma in IT, Data Analytics or relevant disciplines
• Be able to commit to a 3‑month contract period; contract renewal subject to project requirements
• Be comfortable with a shift arrangement, including night shift required for production support
• Have dashboarding experience with Tableau / Power BI as an added advantage
• Have experience engaging with both technical and non‑technical stakeholders
• Possess strong analytical and problem‑solving skills
• Possess advanced written and verbal communication skills
• Be dedicated, innovative, resourceful, analytical and able to work under pressure

What We Offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: you’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: we’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: we’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: you’ll be embraced for who you are and empowered to use your voice to help others find theirs.

How to Apply

If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Apply now.

Seniority Level

Associate

Employment Type

Contract

Job Function

Information Technology

Industry

Professional Services