IT Support Analyst: Platform Stability & Incident Response

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ADECCO PERSONNEL PTE LTD is seeking an application support professional to setup interfaces, analyze issues, and maintain multi-environment platforms (DEV to Prod). You will coordinate with development and infra teams for fixes, deployments, and incident management, while aligning with project teams on technical tasks and change requests.

Candidates should be proficient with Linux/Unix/Windows, scripting (Shell/Bash/Python), Oracle/PLSQL, AutoSys, and Jenkins, with Java development or equivalent

Qualifications

• Experience with Linux/Unix/Windows environments.
• Scripting in Shell/Bash/Python or equivalent.
• Databases such as Oracle/PLSQL or similar.
• Knowledge of job scheduling/workload automation tools like AutoSys.
• Java development or proficiency in a similar language.
• Experience with CI/CD tools such as Jenkins.

Responsibilities

• Application setups and interface configurations.
• Assist with issues analysis, troubleshooting and fix.
• Monitor and maintain stable application platforms in DEV, SIT, QA, UAT, STG and Prod.
• Aligning with Project Team for technical tasks related to project delivery.
• Analyze, Track and manage Production Incidents/problem tickets.
• Coordinate with Development team for issue fixes, delivery, testing and deployment to Production.
• Change Request preparation and related tasks.
• Analyze and Manage dependencies within different components and systems.
• Understand the application functionality to link the same to technical setup.
• Liaise with Infra Team for ongoing patches, environment maintenance, incident resolution and new setups.
• Work with the Application Production Support (APS)Team for incident investigations, deployment activities, monitoring.

Skills

OS fundamentals

Scripting (Shell/Bash/Python)

Databases (Oracle/PLSQL)

Java development

CI/CD tooling

Tools

AutoSys

Jenkins

Job description

ADECCO PERSONNEL PTE LTD is seeking an application support professional to setup interfaces, analyze issues, and maintain multi-environment platforms (DEV to Prod). You will coordinate with development and infra teams for fixes, deployments, and incident management, while aligning with project teams on technical tasks and change requests.

Candidates should be proficient with Linux/Unix/Windows, scripting (Shell/Bash/Python), Oracle/PLSQL, AutoSys, and Jenkins, with Java development or equivalent