IT Security Analyst

UNTHREATS PTE. LTD.; Singapore; On-site; SGD 33,000 - 61,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Training opportunities

Regional exposure

Performance bonus

Job summary

UNTHREATS PTE. LTD. is a leading regional IT and cyber security system integrator headquartered in Singapore. We are hiring an IT Security Analyst to support SOC operations, diagnose incidents, document resolutions, and provide quality service to clients regionally.

The candidate should hold a Diploma/Degree in IT or Cyber Security, with at least 1 year of IT experience; fresh graduates are welcome as we provide training and on-site work is required.

Qualifications

• Diploma/degree in IT or Cyber Security with related certifications a plus.
• Minimum 1 year of IT experience; fresh graduates welcome with training provided.
• Solid understanding of IT networks, data storage, networks, Windows/Wintel servers.

Responsibilities

• Provide technical assistance in the Security Operations Center and support computer systems, hardware, and software.
• Respond to queries, run diagnostics, isolate issues and implement solutions.
• Document troubleshooting steps and ensure prompt, quality service to clients.
• Participate in knowledge transfer and create training materials.

Skills

IT Security

Networking

Teamwork

Customer service

Communication skills

Education

Diploma or Degree in IT/Cyber Security

Tools

Linux

Windows Server

TCP/IP

Job description

IT Security Analyst

We are a leading Regional IT and Cyber Security system integrator headquartered in Singapore with a presence in Malaysia & the Philippines. We are hiring talented individuals with a positive attitude to join us. We run SOC, a cybersecurity consultancy, and other professional services to local and regional customers.

Primary Functions:

• Responsible for providing technical assistance in Security Operation Center and support related to computer systems, hardware, or software
• Responds to queries, run diagnostic programs, isolate the problem, and determines and implements a solution
• To ensure that clients get prompt and quality service
• To document troubleshooting and problem-resolution steps
• To participate and provide knowledge transfer to customers when necessary
• Professional services implementation including but not limited to Linux, Wintel Server, Networking, CyberSecurity project implementation
• Create training manuals, documentation, and knowledge transfer documents
• Install and modify computer & Infrastructure based on in-house best practices
• To implement security control on the system and network devices
• Follow up with customers to ensure the issue has been resolved
• Provide technical assistance and support for queries and issues related to computer systems, Local area network (LAN), Wide area network (WAN), and other hardware/software via phone, email, and/or onsite according to stipulated SLA

Requirements and Skills:

• Diploma / Degree holder in IT/Cyber Security and other Cyber Security certifications will be a plus
• Minimum 1-year experience in IT
• Fresh graduates are welcome as we will provide relevant training
• A good understanding of IT network, data storage, network, Wintel Server
• Resourceful, creative, independent, and able to work well in a team
• Required to work on-site when necessary
• Taking ownership of technical issues and working with customers and partners to resolve more advanced issues when necessary.
• Good written and verbal skills; excellent phone and email manners.
• Understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing, switching, SMTP email, Linux, and Microsoft Windows

Other Information:

• Office Location: 67 Ayer Rajah Crescent #02-10 S139950
• Working hours: Mon-Friday, 9 am-6 pm
• Depending on the season and customer request may require to work outside working hours and/or rotational working hours
• Monthly basic salary commensurate with qualifications and experiences
• Other benefits such as annual leave, medical, insurance, training opportunities, regional exposures, etc
• Additional performance bonus based on individual contribution towards company strategy and its financial performance

Contact: [e-mail]