IT Project Manager

KOPI RECRUIT PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

KOPI RECRUIT PTE. LTD. is seeking a Senior Project Manager to lead end-to-end delivery of complex ICT initiatives in Singapore.

The role requires coordinating cross-functional teams across product, engineering, operations and security to ensure on-time, on-budget outcomes. You will drive governance across predictive, agile or hybrid delivery models, manage budgets and vendor relationships, and ensure operational readiness for major releases.

Qualifications

• 7+ years of experience in project management for ICT/digital products.
• Proven track record delivering complex ICT projects from planning to operations.
• End-to-end leadership across product, engineering, operations, cybersecurity, procurement, and finance.
• Experience establishing integrated plans, governance, and management reporting.
• Strong commercial judgment in contract interpretation and vendor performance.
• Excellent written and verbal communication with senior stakeholders.

Responsibilities

• Lead end-to-end delivery of complex digital products or ICT initiatives, aligning user needs, outcomes, priorities, and readiness.
• Govern project governance across predictive, agile or hybrid delivery models, including sprint and release governance and critical-path management.
• Establish integrated project plans, RAID, dependency views, recovery actions and outcome measures; intervene where at risk.
• Provide release assurance for major implementations by overseeing testing, cutover readiness and post-release stabilisation.
• Shape adoption and engagement approaches for significant releases; resolve material product or operational issues with product and engineering leads.
• Manage maintenance and service contracts including SLAs, renewals, and supplier accountability; oversee procurement approaches and tender evaluations.

Skills

Project governance

Budget planning

Vendor negotiations

Stakeholder engagement

Risk management

Cross-functional leadership

Security governance

Contract management

Job description

As a Project Manager (Senior Consultant), you will be working on:

• Lead the end-to-end delivery of complex digital products or ICT initiatives, aligning user needs, business outcomes, delivery priorities, technical constraints and operational readiness.


• Lead project governance across predictive, agile or hybrid delivery models, including sprint and release governance, critical-path management, key dependencies and timely management decisions.


• Establish and maintain integrated project plans, consolidated RAID and dependency views, recovery actions and outcome measures, and intervene where delivery performance is at risk.


• Provide release assurance for major implementations by overseeing system, user and security testing, defect-risk decisions, cutover readiness, operational handover and post-release stabilisation.


• Shape user-adoption and stakeholder-engagement approaches for significant releases and direct the resolution of material product or operational issues with product and engineering leads.


• Lead the management of significant maintenance and service contracts, including performance, service levels, commercial obligations, renewal or extension options, service credits and supplier accountability.


• Advise on procurement and contracting approaches and lead the preparation or review of tender specifications, Approval of Requirements, evaluation recommendations, contract variations and direct contracting justifications.


• Participate in significant vendor negotiations and provide evidence-based recommendations on contract scope, commercial exposure and approval risks.


• Establish forward-looking licence, subscription and technology-lifecycle plans covering renewal, end of support, upgrade sequencing, dependency risk and continuity of support.


• Oversee vulnerability remediation, security patching and follow-up of security findings, and elevate material delays or residual risks to the appropriate governance forum.


• Oversee project and annual budget planning, commitments, forecasts, actual expenditure, OOE funding drawdowns and funding sufficiency, and recommend corrective or reprioritisation options where required.


• Provide robust review and challenge of vendor proposals, contract variations, rate-card application and service-request man-day estimates, including identification of duplication, unsupported contingency or inefficient role mix.


• Prioritise and govern major service requests and changes for assigned systems against business value, operational risk, dependencies, capacity and available funding.


• Lead or support steering and senior governance forums as required, present clear options and recommendations to management, and facilitate resolution of cross-functional or supplier disputes.


• Mentor less-experienced project managers where required, contribute reusable project and contract controls, and support lessons learned and continuous improvement.

What we are looking for:

• At least 7 years of experience relevant to the Project Manager job role.


• A proven track record leading complex ICT projects, digital products or major maintenance workstreams from planning and procurement through implementation, transition and operations.


• Demonstrated delivery of effective products and project outcomes under material resource, schedule or operational constraints.


• End-to-end leadership experience across product, engineering, operations, cybersecurity, procurement, finance and service-provider teams.


• Experience establishing integrated plans, project governance, management reporting and recovery actions across multiple interdependent workstreams.


• Strong experience managing public-sector or comparable regulated procurement and contract activities, including requirements, evaluations, AOR, contract variations, direct contracting and commercial discussions.


• Strong commercial judgment in contract interpretation, vendor performance, service credits, invoice validation, rate-card application, change control and man-day governance.


• Experience managing project or annual budget planning, expenditure forecasting, funding sufficiency and financial recommendations to management.


• Experience establishing licence and technology-lifecycle plans and overseeing end-of-support upgrades, vulnerability remediation and security patch compliance.


• Ability to critically review vendor scope, assumptions and effort estimates and recommend sound commercial and delivery positions.


• Excellent written and verbal communication skills, including management papers, technical writing, governance presentations and engagement with senior stakeholders.


• A highly meticulous, resilient and outcomes-focused approach, with the ability to lead under pressure, resolve ambiguity and drive complex matters to closure.


• Demonstrated ability to tailor predictive, agile and hybrid project-management practices to project risk and governance needs.


• Preferred requireme