Project Manager

Tap Growth ai; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Tap Growth ai in Singapore seeks an experienced Project Manager to lead key initiatives, coordinating product, design and engineering teams to deliver complex ICT projects on schedule and within scope. You will own end-to-end plans, manage budgets and vendor performance, drive Agile governance, plan releases and ensure effective handovers to operations.

The role requires 7+ years of multi-project experience, strong communication, and hands-on familiarity with Jira, Confluence, MS Project and

Qualifications

• 4+ years of experience managing ICT projects or digital products through planning to support.
• Experience leading cross-functional teams including product, design, engineering and service providers.
• Proven track record delivering projects on time within scope and budget.
• Experience with budgets, vendors, contracts, service requests and governance reporting.
• Experience preparing procurement/contract documents and coordinating approvals.
• Experience with ITIL practices for incidents, changes and releases.

Responsibilities

• Partner with product managers and designers to translate user needs into delivery priorities.
• Plan and facilitate sprint planning, scrums, and retrospectives; remove impediments.
• Own end-to-end project plan, milestones, dependencies, risks, issues and changes.
• Lead release-readiness planning including testing, approvals, and handover to operations.
• Manage maintenance contracts and service agreements, including renewals and vendor performance.
• Prepare procurement and contract documents with stakeholders; support tender processes.

Skills

Project management

Agile / Scrum

Vendor management

Budgeting & forecasting

Contract & procurement

Stakeholder communication

Education

PMP or PRINCE2 Practitioner

PMI-ACP / CSM advantageous

Tools

Jira

Confluence

Microsoft Project

Azure DevOps

SharePoint

Excel

Power BI

Job description

We are looking for a skilled and driven Project Manager to lead key initiatives and ensure successful delivery of projects. The ideal candidate will have at least 7 years of experience managing complex projects, excellent organizational skills, and the ability to communicate effectively with cross-functional teams.

JD

• Partner with product managers and designers to conduct user interviews, translate findings into delivery priorities and maintain alignment between user needs, scope and project outcomes.
• Plan and facilitate sprint planning, scrum meetings and retrospectives, resolve working-level impediments and ensure agreed improvements are implemented.
• Own the end-to-end project plan, development pace, schedule, milestones, dependencies, risks, issues, decisions and change control for assigned projects or workstreams.
• Lead system, user and security test planning and release-readiness coordination, ensuring defects, approvals, operational handover and implementation prerequisites are resolved before release.
• Plan user education, communication and adoption activities and monitor post-release issues with product and engineering teams.
• Independently manage maintenance contracts and service agreements, including deliverables, service levels, contract milestones, obligations, renewals and vendor performance.
• Lead the preparation of procurement and contract documents such as tender or quotation specifications, Approval of Requirements, evaluation inputs, contract variations and direct contracting papers, with procurement and business stakeholders.
• Own licence and subscription renewal planning and coordinate upgrades for technologies approaching end of support to maintain continuous coverage and support.
• Own vulnerability-remediation and patch-delivery plans, assign accountable owners, track compliance with required timelines and elevate material delay or residual risk.
• Validate and recommend monthly invoices for endorsement by confirming service acceptance, rates, quantities, transaction charges, service-request usage and supporting records.
• Own project budget tracking and forecasting, monitor commitments and actual expenditure, coordinate OOE drawdowns and recommend corrective action for projected shortfalls or variances.
• Lead the delivery of key service requests from scope clarification and impact assessment through approval, testing, implementation and closure.
• Gatekeep service-request man-days by challenging assumptions, effort breakdowns, role mix, dependencies and unsupported estimates against contractual rates and deliverables.
• Chair working-level project and vendor governance meetings, provide clear management reporting and elevate decisions that exceed delegated authority.

What we are looking for:

• At least 4 years but less than 7 years of experience relevant to the Project Manager job role.
• Proven experience independently managing ICT projects or digital products from planning through implementation, transition and operational support.
• A proven track record of delivering effective products or project outcomes with limited resources.
• End-to-end experience working with product teams, engineering teams and service providers to build and deliver products.
• Experience owning schedules, milestones, dependencies, risks, issues, budgets, vendors, contracts, service requests and management reporting.
• Experience preparing procurement and contract documents and coordinating formal reviews and approvals.
• Experience managing maintenance contracts, vendor performance, licence renewals, end-of-support planning, vulnerabilities and patching.
• Experience validating invoices, service acceptance evidence, transaction or usage charges, man-day consumption and expenditure forecasts.
• Ability to assess vendor proposals and effort estimates, challenge assumptions and recommend scope, schedule, cost or resource trade-offs.
• Strong written and verbal communication skills, including documentation, minute taking, technical writing and concise management escalation.
• A highly meticulous and tenacious approach, with the ability to work independently under pressure, prioritise competing demands and follow matters through to closure.
• Working knowledge of Agile, Scrum and Waterfall delivery approaches and the ability to apply proportionate governance.

Preferred requirements:

• PMP or PRINCE2 Practitioner certification; PMI-ACP, Certified ScrumMaster or Professional Scrum Master certification is advantageous for agile or hybrid delivery environments.
• Proven experience independently managing small-to-medium ICT projects or substantial maintenance workstreams involving multiple business, technical and vendor stakeholders.
• Experience managing project budgets, expenditure forecasts, OOE drawdowns and monthly invoice validation within an approved funding envelope.
• Hands-on experience administering maintenance contracts, service levels, licence renewals, service requests and contract milestones.
• Experience preparing or coordinating Singapore Government or comparable public-sector procurement documents, contract variations and formal approval submissions.
• Experience evaluating vendor proposals and man-day estimates, challenging assumptions and coordinating agreed scope or commercial adjustments.
• Working knowledge of ITIL practices for incident, problem, change, release and service-level management.
• Proficiency with Jira and Confluence, Microsoft Project, Azure DevOps, SharePoint, Excel or Power BI for schedule, RAID, financial and management reporting.
• Experience delivering cloud migration, enterprise application, case-management, platform-upgrade or citizen-facing digital-service projects.