IT Operations & Cybersecurity Manager

HomeTeamNS; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

HomeTeamNS is seeking a Manager, IT to lead day-to-day IT operations, ensure high system availability, and strengthen cybersecurity across our clubhouse network in Singapore.

The role requires 5–8 years in IT infrastructure and at least 2–3 years in a supervisory capacity, with hands-on experience in Azure/AWS, CRM/ERP/POS, and ITIL processes. You will manage vendor relationships and drive governance, budgeting, and incident response.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• 5–8 years of hands-on IT infrastructure, systems and operations experience; 2–3 years in a supervisory capacity.
• Proven track record in managing third-party MSPs, SLA governance, and procurement processes (ITQ/ITT).
• Strong foundation in enterprise networking, cloud services (Azure/AWS), Microsoft 365, IT service management (ITIL), BCM and member-facing platforms (CRM, ERP, POS).
• Certifications (Advantageous): CCNA/CCNP, Azure/AWS certs, CISSP/CISM, or ITIL v4.

Responsibilities

• Oversee IT operations & systems delivery in line with IT roadmap and business goals.
• Manage network, security, and application uptime across sites; ensure 99.9% availability for critical systems.
• Lead cyber security, PDPA compliance, audits and data protection efforts; coordinate with DPOs.
• Handle IT procurement, budgeting, vendor management, and contract governance (ITQ/ITT).
• Provide team leadership, governance, SOPs, and documentation; liaise with stakeholders and executives.

Skills

Team leadership

Stakeholder engagement

Communication

Problem solving

Education

Bachelor's degree in Computer Science / IT / IS

Tools

Azure

AWS

Microsoft 365

ITIL

CRM

ERP

POS systems

Job description

HomeTeamNS is seeking a Manager, IT to lead day-to-day IT operations, ensure high system availability, and strengthen cybersecurity across our clubhouse network in Singapore.

The role requires 5–8 years in IT infrastructure and at least 2–3 years in a supervisory capacity, with hands-on experience in Azure/AWS, CRM/ERP/POS, and ITIL processes. You will manage vendor relationships and drive governance, budgeting, and incident response.