IT Operational Analyst (Contract)

GMP Technologies; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

GMP Technologies invites applications for an IT Operational Analyst (Contract) focused on risk management and governance within IT. You will support the Risk Manager, prepare risk reports, and help maintain the risk framework across technology processes.

The role requires a university degree in IT or related field, 2+ years in risk/audit in IT, and familiarity with banking tech controls. Strong communication and project leadership skills are essential.

Qualifications

• Must have University degree in information technology, computer science, or a related field.
• Professional certifications such as CISA, CISM, or CRISC are advantageous.
• At least 2 years in a risk & control or audit function within the IT domain (ideally IT infrastructure).
• Experience in managing or assessing the adequacy of controls over technology activities in a banking context.

Responsibilities

• Provide risk management oversight and support for management.
• Support the IT Operational Risk manager in governance committee preparation with risk reports and trend highlighting.
• Implement risk and control framework for effective risk management.
• Manage ongoing and yearly risk assessments, attestations, and reporting activities.
• Coordinate the implementation of operational risk assessment and supervision of 1st line of defense.
• Facilitate and coordinate risk self-assessments and regulatory self-assessments.
• Conduct independent controls of 1st line of defense and review regulatory breaches and incidents.
• Support operational teams in risk assessment and control plan reviews.
• Contribute to audit management activities including pre-audit checks and fieldwork.
• Proactively identify risks by monitoring technology performance and track resolution of issues.

Skills

Risk management

Governance

Risk reports

Risk dashboard

Project management

Stakeholder liaison

Analytical skills

Communication skills

MS Office

Power BI

MS SQL

Visual Basic

Education

Bachelor's degree in Information Technology

Tools

MS SQL

Visual Basic

Power BI

MS Office Suite

Job description

About the job IT Operational Analyst (Contract)

Main Responsibilities

• Provide risk management oversight and support for management.
• Support the IT Operational Risk manager in managing regular governance committees by preparing relevant risk reports and highlighting key issues and trends in the risk dashboard.
• Implement the risk and control framework to ensure effective risk management.
• Manage ongoing and yearly risk assessments, attestations, and reporting activities.
• Coordinate the implementation of operational risk assessment and supervision of 1st line of defense.

Self-Assessments & Control

• Facilitate and coordinate self-assessment activities such as Risk & Control Self-Assessment and Regulatory Self-Assessment.
• Conduct independent controls of 1st level of defense to complement control monitoring as 2nd level of defense, attestations, and review/reporting of regulatory compliance breaches and operational risk incidents.
• Support operational teams in risk assessment and control plan review.

Audit Management

• Contribute to audit management activities including pre-audit checks, fieldwork, and coordination with audit teams during and after audit engagements.

Risk Monitoring & Issue Tracking

• Proactively identify risks by monitoring technology performance in risk and compliance management.
• Track resolution of issues arising from regulatory breaches, operational incidents, special reviews, audits, and inspections.
• Provide training and support to strengthen risk culture and awareness within the organization.

Job Requirements

• Must have University degree in information technology, computer science, or a related field.
• Professional certifications such as CISA, CISM, or CRISC are advantageous.
• at least 2 years in a risk & control or audit function within the IT domain (ideally IT infrastructure).
• Extensive experience in managing or assessing the adequacy of controls over technology activities in a banking context.
• Preferably possesses strong knowledge of corporate banking processes and products.
• Strong ability to identify risks, assess control effectiveness, and recommend appropriate control enhancements.
• Excellent analytical, organizational, and conceptual skills.
• Proven experience in leading and managing projects.
• Effective communication, presentation, and influencing skills.
• Ability to liaise with stakeholders across multiple disciplines and levels.
• Hands-on experience in developing solution using MS Office Suite, MS SQL, Visual Basic, Power BI or other technology would be desirable.
• Exposure to AI implementation in the field of process and/or operational control enhancement is an advantage.

Only shortlisted candidate will be notified.