Technology Functional Business Analyst (Banking Risk Management - Client Tax CRS & Data Privacy PDPA)

D L RESOURCES PTE LTD; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

D L RESOURCES PTE LTD in Singapore seeks a senior business/technology advisor to manage stakeholder relationships, shape high-level solutions, and guide change implementation across bank-related projects. You will collaborate with analysts, architects and IT teams to ensure scalable, well-governed outcomes aligned to business goals.

Responsibilities include prioritizing requests, defining requirements, and coordinating risk, testing and delivery activities for complex initiatives.

Qualifications

• Bachelor’s degree or equivalent in engineering, business or finance.
• Minimum 10 years of banking or consulting experience.
• Strong ability to translate analysis into actionable solutions.
• Experience with data analysis, Excel macros or quick mock-ups in Excel.
• Understanding of change management and project management fundamentals.
• Excellent communication, influencing and stakeholder management skills.

Responsibilities

• Stakeholder relationship management and advisory for new business demands.
• Support prioritization, project pipeline and QR prioritization with Biz T&O heads.
• Develop high-level solutions and align with technology roadmap.
• Lead cross-functional teams to define requirements and delivery plans.
• Coordinate change implementation, scoping, risk assessment and testing support.
• Ensure delivery meets business needs with a focus on scalability and maintainability.

Skills

Banking risk domain

Analytical skills

Excel dashboards

Stakeholder management

Change management

Cross-functional collaboration

Data analysis

Process design

Education

Bachelor's degree or equivalent

Tools

SQL

JIRA

Confluence

Excel

PowerPoint

Visio

UML

Job description

Responsibilities

1. Stakeholder Relationship Management
   • Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
   • Supports Biz T&O Head prioritizing business requests provide insights
   • Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
   • Supports effective business change by building relationships with business leaders, technology and operational business partners
2. High Level Solutioning
   • Develop high-level solution to illustrate feasibility of achieving target business outcomes
   • Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
   • Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
   • Develop robust solution – holistic taking into account of end-to-end flow (process / system)
   • Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
3. Change Implementation Planning & Management
   • Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
   • Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
   • Work with business technology services team on the smooth delivery of the solution
   • Review Test Strategy, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
   • Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

Requirements

• Strong business domain knowledge in Banking Risk Management, PDPA, Client Tax (CRS) reporting is an added plus
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Hands-on resourceful team player. Must feel comfortable in data analysis, excel macros, and doing quick mock-ups in Excel as a data dashboard
• Should be able to work under minimal supervision and not lose sight of overall delivery
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Familiar with change management processes and project management fundamentals
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience

Key Domain/ Technical Skills

SQL, Data modeling, Microsoft Excel, Data Visualization, Power Point, Visio, UML, JIRA, Confluence