IT Manager/IT Operation Manager

Fuku; Singapore; On-site; SGD 78,000 - 112,000; Full time

Job summary

Fuku in Singapore is seeking an IT Operations Manager to lead both Technical and Sales teams, oversee IT operations, and drive projects from planning to delivery. The role emphasizes collaboration with business units to translate requirements into effective technology solutions.

The ideal candidate will have a strong background in IT operations, project management, budgeting, and stakeholder management, with a hands-on, results-driven approach to improve efficiency and reliability across systems.

Qualifications

• Bachelor's degree or higher in IT, CS, SE, or related field.
• Proven experience as IT Operations/Technical Manager or similar role.
• Strong IT operations, software systems, and project management experience.
• Experience leading technical teams and collaborating with sales/business teams.

Responsibilities

• Lead and manage both Technical and Sales teams to ensure collaboration and achievement of business goals.
• Oversee day-to-day IT operations and all technology-related activities.
• Manage IT projects from planning through implementation and support.
• Translate business and technical requirements into actionable solutions for internal teams and clients.
• Ensure system development, implementation, maintenance and performance meet reliability targets.
• Prepare and manage IT costing, budgets, resources and timelines.
• Monitor project costs and IT resource utilization for optimal outcomes.
• Evaluate software, systems and technologies to meet evolving business needs.
• Collaborate with the Sales Team on client requirements, pricing, and implementation strategies.
• Drive continuous improvement through performance monitoring and issue resolution.

Skills

Leadership

Stakeholder management

Project management

Communication

Independent work

Education

Bachelor's degree in Information Technology / Computer Science / Software Engineering

Job description

Salary Range: $7,000 - $10,000

Key Responsibilities

• Lead and manage both Technical and Sales teams to ensure effective collaboration and achievement of business goals.
• Oversee day-to-day IT operations, including software systems and all technology-related activities within the organization.
• Manage software and IT projects from initial planning and implementation through to ongoing support and continuous improvement.
• Work closely with internal teams and clients to understand and translate business and technical requirements into actionable solutions.
• Oversee system development, implementation, maintenance, and performance to ensure reliability and efficiency.
• Prepare and manage IT costing, budgets, resources, and project timelines to support business objectives.
• Monitor project costs and ensure effective utilization of IT resources for optimal outcomes.
• Evaluate and recommend suitable software, systems, and technologies to meet evolving business needs.
• Collaborate with the Sales Team on client requirements, solution proposals, pricing, and implementation strategies.
• Monitor system performance, gather user feedback, address operational issues, and drive continuous improvement initiatives.
• Develop and implement IT processes, policies, and best practices to enhance operational efficiency.
• Ensure IT operations and projects are delivered effectively and are aligned with overall business objectives.

Requirements

• Bachelor’s degree or higher in Information Technology, Computer Science, Software Engineering, or a related field.
• Proven experience as an IT Operations Manager, IT Manager, Technical Manager, or in a similar role.
• Strong experience in IT operations, software systems, and project management.
• Experience leading technical teams and working closely with sales or business teams.
• Good understanding of the software development lifecycle, system implementation, and IT operations.
• Experience in IT costing, budgeting, and resource planning.
• Strong leadership, communication, problem-solving, and stakeholder management skills.
• Strong business and commercial awareness.
• Ability to work independently, manage multiple priorities, and drive projects from planning to completion.
• Hands-on and results-oriented with strong team management capabilities.