IT Executive

BACHA COFFEE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a leading coffee company in Singapore as an IT Support Specialist. In this role, you will manage IT helpdesk support, server administration, and system configurations for various operations. We seek candidates with a degree in Computer Science and experience in retail/F&B industries. This position offers the chance to contribute to a rapidly expanding brand with a commitment to innovation and excellence.

Qualifications

• 3-5 years working experience in IT support.
• Experience in Retail and/or F&B industry.
• Skills in configuring and troubleshooting network issues.

Responsibilities

• Provide day-to-day IT helpdesk support and setup hardware.
• Maintain server, network, and firewall systems.
• Manage POS and ERP system configurations.

Skills

Networking

Firewall administration

Technical support

Problem-solving

Good communications

Education

Degree/Diploma in Computer Science or related studies

Tools

POS systems

ERP systems

Job description

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc
• Server Administration and Network/Firewall/VPN maintenance
• Manage and configure POS and ERP system settings
• Support and manage store opening projects across multiple regions
• Liaise with HQ IT for all group initiatives, protocols and systems implementation

Requirements

• Degree/Diploma in Computer Science or related studies with 3 – 5 years or more working experience
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support
• Must have experience working in Retail and/or F&B industry.
• Must have working experience in at least one POS and/or ERP systems
• Experience in configuring and troubleshooting network connectivity issues
• Good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Occasional travelling might be required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.