IT Business Analyst (Ref 26565)

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 65,000 - 95,000; Full time

Job summary

JOBLINE RESOURCES PTE. LTD. in Singapore is seeking a Business Analyst to bridge business needs and IT solutions. You will engage stakeholders, elicit requirements, and translate them into detailed functional specifications and acceptance criteria.

You will document current and future processes, define rules and validations, and support testing, SIT/UAT, and deployment activities. Strong communication and cross-functional collaboration are essential.

Qualifications

• Experience as a Business Analyst or similar in IT system implementation projects.
• Strong requirements elicitation and analysis skills.
• Ability to translate business requirements into detailed functional specs.
• Good understanding of the software development lifecycle.
• Experience documenting requirements, process flows, user stories, and interface requirements.
• Strong analytical and problem-solving skills.
• Good stakeholder management and communication skills.

Responsibilities

• Engage stakeholders and users to understand objectives, processes, pain points, and requirements.
• Facilitate requirements gathering and grooming workshops.
• Analyze high-level business requirements, service journeys, and user stories.
• Break down requirements into detailed functional requirements and system behaviours.
• Maintain requirements traceability from business needs through design, development and testing.
• Analyze current and future-state processes; develop process flows and use cases.
• Define business rules, validations, and processing scenarios; ensure technical feasibility.
• Prepare Functional Design Specifications or equivalent documentation.
• Develop and refine epics, features, user stories, and acceptance criteria.
• Support estimation and planning with clarified scope and dependencies.
• Collaborate with developers and testers during implementation to resolve clarifications.
• Define interface and integration requirements with relevant teams.

Skills

Requirements gathering

Stakeholder management

Analytical thinking

Documentation

SDLC understanding

User stories

Communication

Problem-solving

Cross-functional collaboration

Infra/IT systems

Job description

Responsibilities

Requirements Gathering & Analysis

• Engage business stakeholders and users to understand business objectives, processes, pain points, and requirements.
• Facilitate requirements gathering, clarification, and grooming workshops.
• Analyse high-level business requirements, service journeys, user stories, and existing processes.
• Break down high-level requirements into detailed functional requirements and system behaviours.
• Identify requirement gaps, ambiguities, assumptions, dependencies, and business rules.
• Maintain requirements traceability from business requirements through design, development, and testing.

Business Process & Functional Design

• Analyse and document current-state and future-state business processes.
• Develop process flows, use cases, user journeys, functional flows, and system interaction diagrams.
• Define business rules, decision logic, validations, exception handling, and processing scenarios.
• Work with solution architects and technical teams to ensure functional requirements can be translated into appropriate technical solutions.
• Prepare and maintain Functional Design Specifications (FDS) or equivalent functional documentation.

User Stories & Acceptance Criteria

• Develop and refine epics, features, user stories, and acceptance criteria where applicable.
• Ensure requirements are sufficiently detailed and testable before development.
• Support estimation and planning by clarifying functional scope and dependencies.
• Work with developers and testers during implementation to address requirement clarifications.

Integration & Data Requirements

• Define system interface and integration requirements with relevant teams.
• Analyse input/output data requirements, field mappings, validations, and processing rules.
• Support interface specification reviews and identify upstream/downstream dependencies.
• Clarify API, batch, file, or system integration behaviours from a functional perspective.

Testing & Implementation Support

• Support QA and UAT teams in developing test scenarios and ensuring requirement coverage.
• Review test cases against functional requirements and acceptance criteria.
• Support defect triage and determine whether issues are defects, requirement gaps, or change requests.
• Provide functional clarification during SIT and UAT.
• Support implementation readiness, cutover, and post-production validation where required.

Stakeholder & Documentation Management

• Act as the functional bridge between business and technology teams.
• Manage requirement clarifications, decisions, assumptions, dependencies, and open issues.
• Coordinate with business users, technical teams, external systems, and vendors.
• Ensure functional documentation remains current throughout the delivery lifecycle.
• Support requirements walkthroughs, design reviews, and stakeholder sign-offs.

Requirements

Required Skills & Experience

• Experience as a Business Analyst, Functional Analyst, System Analyst, or similar role in IT system implementation projects.
• Strong requirements elicitation and analysis skills.
• Ability to translate business requirements into detailed functional specifications.
• Good understanding of the software development lifecycle.
• Experience documenting business and functional requirements, process flows, business rules, user stories, acceptance criteria, functional specifications, and interface requirements.
• Strong analytical and problem-solving skills.
• Good stakeholder management and communication skills.
• Ability to work effectively with business users, architects, developers, testers, and project managers.

Good-to-Have Skills

• Experience with large-scale enterprise or government system implementation.
• Familiarity with Agile, Waterfall, or hybrid delivery methodologies.
• Experience with BPMN, UML, or other process modelling techniques.
• Basic understanding of REST APIs, system integrations, databases, and data mapping.
• Experience supporting SIT, UAT, production implementation, and defect management.

Licence no: 12C6060