IT Business Analyst - BRD, UAT & Digital Projects

SEARCH INDEX PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SEARCH INDEX PTE. LTD. is seeking an IT Business Analyst to drive requirements gathering, process analysis, and successful delivery on a government project.

You will collect business needs, articulate user stories and acceptance criteria, and collaborate with developers, testers, PMs, and business users. Responsibilities include facilitating workshops, creating BRDs, mapping processes, and supporting UAT, testing, and implementation to ensure alignment with objectives and compliance.

Qualifications

• Degree/Diploma in Business, IT, CS or related discipline.
• Experience gathering requirements, mapping processes and documenting user stories/use cases for transactional or customer-facing systems.
• Strong communication and stakeholder management across business and technical teams.
• Analytical, problem-solving and documentation skills.
• Ability to work independently and manage multiple priorities.
• Exposure to Agile methodologies (Scrum/Kanban) and tools like Jira, Confluence, ServiceNow.

Responsibilities

• Gather, analyse, and document business requirements from stakeholders.
• Facilitate workshops, meetings, and discussions to understand business needs and objectives.
• Analyse current business processes and identify opportunities for improvement and optimisation.
• Prepare BRDs, user stories, process flows, use cases, and functional specifications.
• Work closely with developers, testers, PMs, and business users during project implementation.
• Support solution design, system testing, UAT, and implementation activities.
• Track issues, risks, dependencies, and change requests to ensure smooth delivery.
• Generate reports, dashboards, and analysis to support business decisions.
• Ensure deliverables align with objectives, timelines, and compliance requirements.
• Any other ad-hoc duties as assigned.

Skills

Communication

Stakeholder management

Analytical thinking

Problem solving

Documentation

Independent working

Multitasking

Agile familiarity

Education

Degree/Diploma in Business, IT, CS

Tools

Jira

Confluence

ServiceNow

Job description

SEARCH INDEX PTE. LTD. is seeking an IT Business Analyst to drive requirements gathering, process analysis, and successful delivery on a government project.

You will collect business needs, articulate user stories and acceptance criteria, and collaborate with developers, testers, PMs, and business users. Responsibilities include facilitating workshops, creating BRDs, mapping processes, and supporting UAT, testing, and implementation to ensure alignment with objectives and compliance.