IT Application & Support Specialist (Japanese Speaking)

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading IT service provider in Singapore seeks an IT Application Manager experienced in managing business applications like SAP and ETRM. The role requires at least 5 years in IT application management, and proficiency in Japanese for effective communication with counterparts. Key responsibilities include supporting IT solutions, managing vendor relationships, and improving business processes. Salary and benefits are competitive, and interested candidates can contact via email.

Qualifications

• 5 years of experience in IT application management or support, preferably in a trading company.
• Proficiency in Japanese to communicate with Japanese speaking counterparts.
• Strong teamwork skills and a proactive attitude.

Responsibilities

• Lead planning and implementation of business application systems.
• Collaborate with users to improve business processes using IT solutions.
• Manage IT assets including procurement, setup, and disposal.

Skills

IT application management

Japanese proficiency

End-user support

Teamwork

Proactive mindset

Tools

SAP

ETRM

Job description

[Job ID:1175751]

Responsibilities

• Lead and support the planning, implementation, and continuous improvement of business application systems (such as SAP, ETRM, and other core applications) for the company and its group companies in the APAC region.
• Collaborate with users to identify requirements and lead the improvement of business processes by proposing and implementing IT solutions and system tools that enhance operational efficiency and promote positive change.
• Provide user support and response IT enquiries & requests from employees.
• Manage IT assets (PCs, laptops, mobile devices, network devices etc.), including procurement, setup, inventory, and disposal of hardware and software.
• Coordinate and supervise IT vendors and service providers to ensure quality and timely delivery of IT services.
• Support IT-related matters for other group companies and subsidiaries in the APAC region as needed.
• Support group companies in their budget management and assist in the planning and development of effective IT systems to enhance these processes.
• Continuously striving to achieve self‑development to expand IT skills/knowledge.
• Perform other duties as assigned by the company.

Requirements

• 5 years of experience in IT application management or IT support, preferably in a trading company.
• Proficiency in Japanese to communicate with Japanese speaking counterparts.
• Proven experience in planning, operating, and troubleshooting business application systems (e.g., SAP, ETRM).
• Experience with end‑user support.
• Strong teamwork skills and a positive, proactive attitude.
• Mindset to improve business processes using IT technology.

If you are interested in the role, please feel free to contact me at [e-mail].