IT Application Intern

International French School; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The International French School (Singapore) invites applications for a data governance/IT administration role focused on data inventory, access rights management, and policy documentation within the trustmark framework.

You will inventory school applications, coordinate with departments, update GLPI, create dynamic forms, review incidents, and escalate where needed.

You will work with project managers and monitor SLAs in Power BI, contributing to data security and continuous improvement.

Qualifications

• Experience with data inventory and data retention policy.
• Ability to review and update access rights with multiple departments.
• Strong teamwork and communication within a school setting.

Responsibilities

• Data inventory and data cleaning for trustmark certification.
• Manage access rights and build a matrix of user permissions.
• Collaborate with departments to review and update access rights.

Skills

Data management

Team collaboration

Attention to detail

Education

Bachelor's degree or equivalent in IT/Administration

Tools

GLPI

Power BI

Job description

The International French School (Singapore) offers many career opportunities all year round for experienced, energised, passionate educators and administrators. IFS, one of the largest schools in the AEFE network, seeks to attract, nurture and retain individuals of the highest professional integrity and caliber who are committed to international education and fully believe in the power of a multilingual, multicultural environment as a gateway to educating tomorrow’s global citizens.

We seek individuals able to work well on teams and within the framework of the whole-school project. We expect to see strong evidence of ability to work well within a team environment. Respect for others, loyalty and team spirit, lie at the heart of what we do.

Job Description

RESPONSIBILITIES

Data inventory and data cleaning for the trustmark certification:

• Understand how our student and guardian management tool works and how the data is managed
• Build a matrix with all the access rights assigned
• Meet the different departments for a review and update of these access rights
• Feed the document Data Retention Policy and other documents related to data security.

Applications lifecycle management/Inventory of school applications

• Work with the pedagogical team to cleanup our applications
• Update the list of active applications in our ticketing system GLPI
• Build dynamic forms in GLPI for the software requests
• Update the relevant documentation
• Review, analyse and update user's requests and Incidents
• Perform Level 2 diagnosis and resolution of incidents and requests
• Escalade unresolved issues to IT-APPS level 3 or to vendors
• Perform incident closure, verifying problem resolution with users and documenting of SOP
• Analyse recurrent incidents and be proactive
• Track SLA of incidents and requests in Power BI
• Assist the project managers with assigned tasks

The precise list of responsibilities described above is only indicative and subject to change, according to the evolution and the needs of the department, and as required by the manager.