Investigation Audit Manager, Fraud & Compliance

Singtel; Singapore; On-site; SGD 150,000 - 190,000; Full time

Job summary

Singtel is seeking a Manager, Group Internal Audit (Investigation) to independently plan and conduct investigations into allegations of fraud and serious misconduct, securing evidence for potential prosecution and maximizing loss recovery. You will manage multiple investigations, identify control weaknesses, and prepare clear, concise reports.

You will work with HR on actions for fraud cases, develop fraud-awareness programs, and liaise with law enforcement as needed.

Qualifications

• Tertiary qualifications in Fraud Risk Management, Investigations, or other related disciplines or equivalent work experience.
• Demonstrable investigative and police liaison experience (minimum 5 years required).
• Demonstrable experience in applying innovative analytical techniques.
• A good understanding of Singapore criminal legislation.
• Demonstrable innovative problem-solving skills, critical analysis of complex issues, and formulation of business solutions.
• Thorough knowledge of Forensic Accounting.
• Exceptional communication skills in liaising with all levels of management, verbally and in writing.
• Ability to articulate risk strategy and policy coherently and convincingly at a high level.
• The ability to adapt to a changing work environment, comprehend complex issues, determine core issues and provide solutions within demanding time constraints.

Responsibilities

• Independently plan and conduct investigations into allegations of fraud and other serious misconduct involving Singtel employees, contractors, agents or other representatives, securing and preserving appropriate evidence in a lawful manner to facilitate potential criminal prosecution by law enforcement agencies and maximise the recovery of losses incurred by the Company.
• Manage multiple investigations simultaneously and effectively prioritise case workloads to ensure that matters are investigated, reported and resolved expeditiously in accordance with agreed timelines.
• During investigations, identify weaknesses in processes and internal controls that have led, or could lead, to fraudulent activities, recommend appropriate remedial actions to management and secure management’s commitment to implement the agreed actions, and follow up on their implementation.
• Recommend appropriate actions to HR in respect of employee found to have committed fraud.
• Prepare high-quality and concise investigation reports that clearly present the relevant facts, evidence, findings, conclusions and recommendations arising from the investigations.
• Assist in development and delivery of fraud awareness programmes for employees, contractors, agents and other representative across Singtel, NCS and its subsidiaries, as applicable.
• Conduct internal and external environmental scanning to identify and analyse new and emerging fraud trends. Disseminate findings across Singtel and its subsidiaries in the form of advice and actionable intelligence.
• Proactively identify and address control gaps and high-risk weaknesses in existing policies and procedures that may increase exposure to fraud and/or organised criminal activity.
• Assist in managing all notifications and referrals of actual or suspected fraud, corruption or serious misconduct received through various reporting channels.
• Collaborate with management to implement best practices in fraud prevention, detection and control.
• Act as a liaison with law enforcement agencies on cases investigated and provide updates, as required.

Skills

Fraud Investigation

Law Enforcement Liaison

Analytical Techniques

Singapore Law

Forensic Accounting

Communication Skills

Education

Bachelor's degree in Finance/Accounting

Job description

Singtel is seeking a Manager, Group Internal Audit (Investigation) to independently plan and conduct investigations into allegations of fraud and serious misconduct, securing evidence for potential prosecution and maximizing loss recovery. You will manage multiple investigations, identify control weaknesses, and prepare clear, concise reports.

You will work with HR on actions for fraud cases, develop fraud-awareness programs, and liaise with law enforcement as needed.