Internship: Group Human Resources, People Operations and Digital HR, Digital and Data Enablement, Digital Platforms [Jan to May 2027]

OCBC; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Job summary

OCBC is recruiting a Digital HR Intern to support HR technology, data analytics, and digital transformation initiatives. You will collaborate with HR and technology partners to enhance Workday and other platforms, and help improve user experiences across HR systems.

Open to learning and feedback, you will develop documentation, assist in testing, and participate in stakeholder engagements to deliver efficient HR services within a modern banking environment.

Qualifications

• Curious learner with interest in technology and process improvement.
• Analytical thinker capable of data-driven insights.
• Strong communication and collaboration with diverse stakeholders.

Responsibilities

• HR Technology Support: maintain, test, and enhance HR systems like Workday.
• Data Analytics & Reporting: analyze HR data and generate insights for decisions.
• Documentation & Knowledge Management: create guides and process docs for HR systems.
• Stakeholder Engagement: collaborate with HR teams, business users, and tech partners.
• Digital HR Transformation Projects: contribute to process improvements and digitisation.
• User Support & Testing: assist in system testing and issue resolution.
• Ad-hoc Tasks: support other projects as needed.

Skills

Curious learner

Analytical thinking

Detail-oriented

Proactive problem solving

Excellent communication

Organised multitasking

Data fluency

Education

HR/Business/IS/Analytics/CS degree

Tools

Workday

Job description

WHO WE ARE:As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.Why joinPlay a key role in driving OCBC's digital HR transformation journey. As a Digital HR Intern, you'll be part of a team that leverages technology, data, and process innovation to enhance HR service delivery and employee experience across the bank.You'll have the opportunity to develop your skills in HR technology, data analytics, process improvement, and stakeholder engagement, while contributing to initiatives that shape how HR services are delivered in a modern and digital workplace.How you succeedTo excel in this role, you'll need to be a curious learner with a strong interest in technology and process improvement. You'll work closely with HR and technology stakeholders to support system enhancements, analyse data-driven insights, and improve user experiences across HR platforms.Your ability to adapt to changing priorities, communicate effectively with diverse stakeholders, and approach challenges with a problem-solving mindset will be key to driving meaningful outcomes and supporting the team's digital transformation efforts.What you doYour responsibilities will include:HR Technology Support: Assist in maintaining, testing, and enhancing HR systems and platforms, including Workday and other Digital HR solutions.Data Analytics & Reporting: Support the analysis of HR data and reporting activities to generate insights, inform decision-making, and identify opportunities for process improvement.Documentation & Knowledge Management: Create and maintain user-friendly guides, knowledge articles, process documentation, and support materials for HR systems and processes.Stakeholder Engagement: Collaborate with HR teams, business users, and technology partners to gather requirements, support enhancement initiatives, and improve system usability.Digital HR Transformation Projects: Contribute to ongoing digitalisation and process improvement initiatives that enhance operational efficiency and employee experience.User Support & Testing: Assist in system testing, user acceptance testing, and issue resolution activities to ensure smooth implementation of enhancements and system updates.Ad-hoc Tasks: Provide support on other projects and tasks as assigned.Who you work withGroup Human Resources is at the forefront of our ongoing transformation. We're building the future-ready workforce that will shape the future of banking. We drive culture, empower individuals, enable teams, and create conditions for our people to thrive.You'll be part of the People Operations and Digital HR team, working closely with HR professionals, technology partners, and business stakeholders to deliver innovative solutions that improve HR processes, employee experiences, and operational effectiveness across the organisation.Who you areOpen to learning and feedback.Strong sense of curiosity and interest in technology and digital solutions.Analytical, detail-oriented, and proactive in solving problems.Organised and able to manage multiple priorities effectively.Excellent communication skills and ability to work well with others.Comfortable working with data and translating information into actionable insights.Currently pursuing a degree in Human Resources, Business, Information Systems, Business Analytics, Computer Science, or a related discipline.Learning ObjectivesThis internship will provide you with:Hands-on experience in HR technology platforms, including supporting the maintenance, configuration, and enhancement of systems such as Workday.Exposure to HR data analytics, reporting, and the use of insights to support business decision-making.Opportunities to develop documentation and communication skills through the creation of user-friendly guides and support materials.Experience partnering with HR teams, business users, and technology stakeholders to enhance system usability and employee experience.Exposure to Digital HR transformation initiatives and the role of technology in modern HR service delivery.Opportunities to develop problem-solving and continuous improvement capabilities through system enhancement and process improvement projects.What we offer:Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.