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Oversea-Chinese Banking Corporation Limited's International Wealth - Premier team seeks a senior leader to mentor and inspire a high-performing wealth team. You will drive sales and service excellence, coach staff to optimise financial contributions, and ensure adherence to marketing guidelines and compliance standards.
Responsible for managing operational risk, improving customer experience initiatives, and contributing to profit growth within a premier wealth platform.
Mentor and inspire team members to achieve full potential in sales and service excellence.
Provide coaching & motivation to staff to optimise financial contribution to International Wealth - Premier
Contribute to the bottom line of International Wealth - Premierthrough the accomplishment of profit and growth targets.
Ensure that RMs adhere to the Bank's International Wealth - Premiermarketing guidelines.
Manage operations risk and ensure that the Bank's operational standards and requirements are adhered to.
Adhere to all bank's compliance standards.
Implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery
At least 6 years' experience in the banking and financial services industry with a strong track record in financial product sales & team management
Good track record in effective team management
Strong interpersonal, communication and analytical skills.
Effective management skills with strong leadership qualities
Possess initiative, drive and ability to work independently as well as in a team
It is essential for candidates to be creative and possess the initiative, drive and ability to work independently and in a team.