Intern, TL Development

Jobtailor; Singapore; On-site; SGD 31,248 - 46,872; Full time

Job summary

Jobtailor in Singapore seeks a detail-oriented administrative analyst to draft essential documents, support training and auditing, and apply data analytics to reporting and decision-making.

You will use AI tools and various applications to enhance productivity, input data with high accuracy, and assist with meeting preparations. Engage stakeholders to ensure compliance with SOPs and help plan events or roadshows as needed.

Qualifications

• Requires a degree or diploma in any field and at least 1 year of related experience.
• Proficient in MS Office; strong problem-solving and analytical skills.

Responsibilities

• Draft and handle administrative documents.
• Provide support for training and auditing.
• Apply data analytics skills to support reporting, insights generation, and decision-making.
• Utilize AI tools and their applications to enhance productivity, analysis, and process improvements.
• Input data into applications and systems with high accuracy.
• Assist with meeting preparations, minute-taking and follow-through on actions.
• Understand processes and prepare workflow documents per SOPs.
• Communicate with stakeholders to ensure compliance with work processes.
• Plan, organize, and execute events/roadshows.
• Work with Management to track and report on project progress and prioritize information needs.
• Drive performance improvement initiatives to enhance efficiency of operations and support teams.
• Perform other duties as assigned to support the Quality Management System.

Skills

Organisational skills

Time management

Meticulous

Inquisitive

Motivation to exceed expectations

Education

Bachelor's Degree

GCE O Level/Advanced/Higher/Graduate Diploma

Post Graduate Diploma

Tools

Microsoft Office Suite

AI Tools

Reporting Applications

Meeting Preparation Tools

Job description

Responsibilities

• Draft and handle administrative documents
• Provide support for training and auditing
• Apply data analytics skills to support reporting, insights generation, and decision-making
• Utilize AI tools and their applications to enhance productivity, analysis, and process improvements
• Input data into respective applications and systems with high level of accuracy
• Assist with meeting preparations, minute-taking and follow-through on action items
• Obtain a deep understanding of processes and prepare workflow documents in accordance with Standard Operating Procedures
• Communicate and engage regularly with key stakeholders to ensure compliance to work processes
• Help with planning, organising, and executing events/activities/roadshows etc
• Work with Management to prioritize business and information needs including tracking and recording the progress of projects status
• Drive performance improvement initiatives that will enhance the effectiveness & efficiency of operational and support teams
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX

Requirements

• Candidate must possess at least GCE O Level/ Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 1 year of working experience in the related field is ideal for this position
• Strong organisational skills, time management, meticulous, inquisitive and motivation to exceed expectations
• Self-starter who can meet deadlines and enjoys working in fast-paced environment
• Comfortable working with computers and multiple systems
• Detail-oriented, fluency in Microsoft Office Suite (Excel, Word, PowerPoint, etc), and passion for problem-solving
• Excellent verbal and written communication skills in English and the language of the supporting market.

Core Competencies

Demonstrates strong data analytics skills to support reporting and decision-making, alongside proficiency in Microsoft Office Suite for effective document handling and communication. Capable of driving performance improvement initiatives while ensuring compliance with Standard Operating Procedures.

Tools & Technologies

• AI Tools
• Reporting Applications
• Meeting Preparation Tools