Intern - Client Experience & Growth (Sep - Dec/Jan)

LIGHTHOUSE CANTON PTE. LTD.; Singapore; On-site; SGD 13,000 - 23,000; Full time

Job summary

LIGHTHOUSE CANTON PTE. LTD. invites a curious intern to join the Client Experience and Revenue Operations team at Keenai Global. This hands-on role offers exposure to onboarding, KYC coordination, and cross-functional data workflows within a fast-growing wealth platform.

You will collaborate with Legal on documentation, help test new systems, reconcile data across CRM and reporting tools, and contribute to client-facing processes like LRS and fund onboarding. Start immediately for 3–6 months.

Qualifications

• Pursuing or completed Bachelor’s or Master’s in Business or related field.
• Strong attention to detail and analytical mindset.
• Proficiency in Excel and PowerPoint, with data handling skills.

Responsibilities

• Support the client onboarding journey from account opening to first login.
• Coordinate with Legal on fund onboarding requirements and documentation.
• Respond to client and advisor queries and keep onboarding materials up to date.
• Assist with data reconciliation, CRM testing, and cross-system reconciliation.

Skills

Attention to detail

Communication skills

Excel

PowerPoint

Education

Bachelor’s or Master’s degree in Business or related field

Tools

Excel

PowerPoint

Job description

Job Purpose

Keenai Global is Lighthouse Canton's institutional-grade multi-asset trading platform serving sophisticated investors across Asia. As a MAS-licensed firm, we maintain direct relationships with tier-1 global counterparties, providing clients with seamless access to global markets, structured products, alternatives, and margin financing solutions.

We are looking for a sharp, curious intern to join our Client Experience and Revenue Operations team. This is a hands‑on, cross‑functional role – you will get close to real client data, new systems as they are being built, and the day‑to‑day mechanics of how a fast‑growing wealth platform runs. It is a great opportunity for someone who wants front‑row exposure to how a modern wealth platform onboards, supports and reconciles for its clients.

Key Responsibilities

Client Experience & Onboarding

• Support the client onboarding journey – from account opening and KYC coordination to first login on Keenai Wealth.
• Coordinate with the Legal team on fund onboarding requirements and documentation.
• Help respond to client and advisor queries, and help keep onboarding materials and FAQs up to date.
• Help gather client and advisor feedback and share it with the relevant internal teams.

Revenue Operations & Systems

• Support revenue operations tasks such as data reconciliation, billing checks and fee‑related queries.
• Help test new systems as they are built – including the CRM and other internal tools – and flag issues to the team.
• Support dashboard reconciliation, making sure numbers tie out consistently across systems.
• Help drive the Liberalised Remittance Scheme (LRS) process for clients coming in from India.
• Help sort through and clean up the trade blotter.

Data & Reporting Support

• Work closely with the team to help ensure client data feeding into internal reports is accurate and complete.
• Support light competitive research on client experience practices at other platforms, as needed.
• Assist with ad hoc analysis for internal business reviews.

What You Will Gain

Hands‑on exposure to client experience and revenue operations, and how client data comes together across systems. A front‑row seat to new tools and platforms as they are built and tested, plus real client‑facing processes like LRS and fund onboarding. Exposure to colleagues across Operations, Client Experience and Legal. Practical, real‑world experience in client servicing, reconciliation and internal reporting.

Requirements

Essential

• Currently pursuing or recently completed a Bachelor’s or Master’s degree in Business or related field.
• Good academic record with attention to detail.
• Working knowledge of Excel and PowerPoint.
• Good written and verbal communication skills.
• Interest in wealth management and client experience.

Preferred

• Prior internship experience in financial services, client servicing or operations is a plus, but not required.

Personal Attributes

• Attentive to detail and organised.
• Proactive, and comfortable asking questions.
• Comfortable engaging with internal stakeholders.
• Adaptable in a fast‑paced environment.

Duration

Start immediately and commit for at least 3 months. 6 months is highly preferred.