Intern, Client Experience (Catapult) (Jan - Jun 2027)

Catapult Asia Pte. Ltd.; Singapore; On-site; SGD 10,000 - 15,000; Full time

Job summary

CapitaLand Group in Singapore is seeking a Client Experience Intern to help deliver exceptional client journeys, from onboarding to ongoing engagement, across our learning centres and programmes. You will assist with event coordination, operations, and day-to-day client interactions in a dynamic hospitality and learning environment.

This internship offers exposure to customer experience, stakeholder management, and service excellence, empowering you to develop communication skills and learn how

Job description

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 270 cities in over 45 countries.

Job Description

About CapitaLand Group is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real asset management and real estate development, spanning across 270 cities in 45 countries. CapitaLand celebrates 25 years of excellence in real estate this year and continues to innovate and shape the industry. Catapult is a new Shared Executive Learning Centre at Rochester Commons in Singapore. It is a purpose-built state-of-the-art learning centre that aims to groom the next generation of business leaders by creating the ideal learning environment and facilitating an ecosystem of learning, collaboration, and connection, all delivered through experiential and immersive experiences.

About the Internship

As a Client Experience Intern, you will help create exceptional experiences for Catapult's clients, learners, partners, and visitors. You will play an important role in ensuring the smooth delivery of programmes and events while supporting day-to-day client engagement and operational excellence. This internship provides hands‑on exposure to customer experience, hospitality operations, event coordination, and stakeholder engagement. Through this role, you will develop strong communication, service excellence, stakeholder management, and operational skills in a dynamic learning and innovation environment.

What You Will Get to Do

• CLIENT EXPERIENCE & SUCCESS Support client onboarding and ensure a seamless experience for programme participants, venue users, and partners
• Serve as a first point of contact for client enquiries and requests
• Gather feedback and support customer satisfaction initiatives
• Support relationship‑building efforts with clients and partners
• OPERATIONS & EVENT DELIVERY Support day-to-day operations of learning and event spaces
• Coordinate logistics for programmes, workshops, meetings, and events
• Work with vendors and internal stakeholders to ensure smooth delivery
• Maintain service standards and venue readiness
• DATA & INSIGHTS Maintain accurate client and programme information
• Track feedback, utilisation, and service metrics
• Support reporting, analysis, and process improvement initiatives

What We Are Looking For

• Students pursuing Business, Hospitality, Communications, Real Estate, Event Management, Marketing, or related disciplines
• Passion for customer experience, hospitality, and stakeholder engagement
• Strong communication and interpersonal skills
• Organised, detail-oriented, and capable of managing multiple priorities
• Positive attitude, service-oriented mindset, and willingness to learn
• Proactive, resourceful, and able to work independently and within a team

Closing Statement

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality. Only shortlisted candidates will be notified. Here at CapitaLand Development, we envision ourselves in becoming a leading global enterprise that enriches people and communities through high-quality real estate products and services. We seek to hire and groom talents who share our passion. CapitaLand Development (CLD) is the development arm of CapitaLand Group, with a portfolio worth S$18.5 billion as at 30 September 2025. Focusing on its core markets of Singapore, China and Vietnam, CLD’s well-established real estate development capabilities span across various asset classes, including integrated developments, retail, office, lodging, residential, business parks, industrial, logistics and data centres. Its strong expertise in master planning, land development and project execution has won numerous accolades including the Building and Construction Authority Quality Excellence Award and FIABCI Prix d’Excellence Award. CLD aspires to be a developer of choice that goes beyond real estate development to enrich lives and uplift communities. It is committed to continue creating quality spaces for work, live and play in the communities in which it operates, through sustainable and innovative solutions. In 2025, CapitaLand Group celebrates 25 years of excellence in real estate and continues to innovate and shape the industry. As part of CapitaLand Group, CLD places sustainability at the core of what it does. As a responsible real estate company, CLD complements CapitaLand’s businesses through its contributions to the environmental and social well‑being of the communities where it operates, as it delivers long‑term economic value to its stakeholders.