Intern, Business Analyst

Johnson Controls; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

Johnson Controls is seeking an Intern, Business Analyst in Singapore. You will monitor, analyze and communicate KPIs for APAC Service Operations, and support continuous improvement initiatives. The role involves data collection, visualization and applying Lean methods to improve processes.

The position requires a relevant bachelor's degree, strong Excel/PowerPoint skills, and an interest in PowerBI and coding, with opportunities to learn business acumen and organizational dynamics.

Qualifications

• Bachelor’s degree in business, engineering, or data science & analytics.
• Advanced proficiency in Microsoft Excel, Word, PowerPoint.
• Knowledge and interest in PowerBI and coding preferred.
• Strong critical thinking, analytical and problem-solving skills.
• Exceptional communication skills, both written and verbal.
• Good learning attitude to accumulate business acumen.

Responsibilities

• Monitor, analyze, and communicate KPIs for Service Operations in APAC.
• Provide analysis to establish standard work and identify continuous improvement opportunities.
• Support Kaizen projects and Lean solutions across APAC services.

Skills

Critical thinking

Analytical skills

Communication skills

Learning attitude

Communication skills

Learning attitude

Education

Bachelor’s degree in business, engineering, or data science & analytics

Tools

Excel

Word

PowerPoint

PowerBI

Coding

Job description

## Intern, Business AnalystApply: Singapore-Singapore-Singapore: Full time: Posted Today: WD30282910**Who we are:** Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. **What will you do:**The position reports to the Director, Service Operational Excellence, APAC and is a key contributing member who will monitor, analyze, and communicate KPIs (key performance indicators) for Service Operations, to various stakeholders in APAC. The Business analyst intern will also provide analysis to establish standard work (scope, sequence & timing), based on best practices, and identify areas for continuous improvement.**How will you do it:** * Support Continuous Improvement initiatives and co-lead Kaizen projects, impacting business transactions and field service operations for the APAC Services business by:* Creating process maps to aid visualization of work processes and identify areas of improvement* Collecting and analyzing data using statistical/data management techniques and applications* Proposing and implementing Lean solutions with affected teams* Apply business acumen and analytical skills to provide actionable insights, towards stronger operational excellence performance, by:* Monitoring and analyzing KPIs while maintaining routine (monthly) reporting of enterprise Service Operations KPIs, to various cross-functional stakeholders in APAC* performing benchmarking across APAC to identify best-in-class practices and areas for continuous improvement in the various countries/markets**What we look for:*** Bachelor’s degree in business, engineering, or data science & analytics* Advanced proficiency in office business applications: Microsoft Excel, Word, PowerPoint* Knowledge and interest in PowerBI and coding preferred* Strong critical thinking, analytical and problem-solving skills* Exceptional communication skills, both written and verbal* Good learning attitude to accumulate: business acumen and undestanding of organizational issues and challenges