Insurance Sales Compliance Analyst (1 year contract) #NKC

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an audit/compliance professional to independently review customer documentation, monitor audit results, and support root cause analysis and remediation actions.

The role involves reviewing sales-related complaints, guiding new staff on audit processes, and keeping procedures updated with regulatory changes. It also focuses on continuous process improvement and potential automation of workflows.

Responsibilities

• Perform independent checks per regulatory frameworks and internal policies, including customer documentation reviews and sales practice assessments.
• Monitor audit results, identify recurring issues, and support root cause analysis and remediation actions.
• Review customer complaints related to sales activities and ensure proper assessment and documentation.
• Support training and guidance for new staff on audit processes and compliance requirements.
• Keep audit checks and procedures updated in line with regulatory and policy changes.
• Contribute to process improvement initiatives, including automation and digitalisation of audit workflows.

Job description

Key Responsibilities

• Perform independent checks in line with regulatory frameworks and internal policies, including customer documentation reviews, client feedback, and sales practice assessments
• Monitor audit results, identify recurring issues, and support root cause analysis and remediation actions
• Review customer complaints related to sales activities and ensure proper assessment and documentation
• Support training and guidance for new staff on audit processes and compliance requirements
• Keep audit checks and procedures updated in line with regulatory and policy changes
• Contribute to process improvement initiatives, including automation and digitalisation of audit workflows