Insurance Executive / Insurance Administrator

Trans Eurokars Pte Ltd.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Trans Eurokars Pte Ltd. seeks an organized Insurance Admin Assistant to support the department in selling and renewing insurance products. You will handle enquiries, prepare applications, and liaise with underwriters to ensure smooth processing of submissions.

The role requires a Diploma or GCE O’ Level with CGI certification, strong service orientation, and proficiency in Microsoft Office. Teamwork and the ability to multi-task are essential for success.

Qualifications

• Minimum GCE O’ Level or Diploma with 3 years in insurance admin.
• Attained CGI certificate or equivalent.
• Strong service orientation and interpersonal skills.
• Proficient in Microsoft Office and computer skills.
• Meticulous, reliable and a team player.
• Ability to multi-task and work independently.

Responsibilities

• Handle new and renewal insurance sales with the customer base.
• Assist customers and sales staff with enquiries and provide professional advice.
• Process applications, quotations and renewals accurately, meeting deadlines.
• Address complaints promptly and liaise with underwriters on appeals.
• Prepare management reports on sales performance and campaigns.
• Identify process improvements to boost efficiency.

Skills

Customer service

Interpersonal skills

Multitasking

Team player

Microsoft Office

Education

Diploma

CGI Certificate

Tools

Microsoft Office

Job description

Job Purpose

To provide administrative support and assistance to the department in driving and growing Eurokars’ new and existing insurance products.

Job Responsibilities

• Handling new insurance sales as well as renewal sales with existing customer database
• Attending to salesperson/customer's enquiries and providing them with professional advise
• Process insurance applications, quotations and renewals with speed and accuracy and ensuring all documents are submitted within the deadline as stipulated by the Insurers
• Handle and resolve any complaints received in an effective and timely manner
• Liaise with Underwriters on appeal cases to seek the best possible outcome
• Prepare management reports on sales performance and campaign tracking
• Identify and propose new processes to improve operational efficiency and effectiveness

Requirements

• Minimum GCE ‘O’ Level or Diploma Holder with at least 3 years of relevant experience
• Attained minimum Certificate in General Insurance (CGI) or equivalent
• Strong service orientation and good interpersonal skills
• Proficient in Microsoft Office and computer skills
• Meticulous, committed and a strong team player
• Ability to multi-task in a team environment while able to work independently