Inside Sales Specialist — Flexible Schedule & Growth

TDCX Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Attractive remuneration

Great perks

Comprehensive medical, insurance, and

World-class workspaces

Engaging activities and recognition

Learning and development plans

Positive work culture

Accessible location with public trasn-

Flexible working arrangements

Coaching and mentoring from experts

Global company with awards

Job summary

TDCX is seeking a motivated candidate for an Inside Sales/Quality Manager role in Singapore. The position focuses on closing sales opportunities, advising customers on products and services, and ensuring customer needs are met with high service standards.

Applicants should have a diploma or higher and enjoy working in a fast-paced environment. Flexible arrangements are supported, with opportunities for learning and career growth within a global BPO leader.

Qualifications

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.

Responsibilities

• Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objects and quotas are met
• Assist customers with order placement, providing product information and advice related to products and services that best suit the customers’ needs.
• Ensure that products, services and solutions recommended to clients will fulfill their needs.
• Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily and monthly targets.
• Recognize, document and escalation customer issues or trends following appropriate communication and escalation channels where required.
• Maintains product knowledge by attending training workshops and keeping up to date on product material.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Skills

Time management

Communication skills

Multi-tasking

Tech savviness

Education

Diploma or higher

Job description

TDCX is seeking a motivated candidate for an Inside Sales/Quality Manager role in Singapore. The position focuses on closing sales opportunities, advising customers on products and services, and ensuring customer needs are met with high service standards.

Applicants should have a diploma or higher and enjoy working in a fast-paced environment. Flexible arrangements are supported, with opportunities for learning and career growth within a global BPO leader.