Inside Sales Executive

The Curtain Boutique; Singapore; On-site; SGD 39,000 - 65,000; Full time

Job summary

The Curtain Boutique in Singapore is seeking a proactive Sales/Lead Qualification Executive to respond to inquiries via WhatsApp, email, and social media. You will ask the right questions to understand needs, qualify leads, and book site appointments for sales consultants.

Speed, accuracy, and a friendly approach are essential in this role. Ideal candidates have excellent English, strong communication, and familiarity with CRM systems and social media.

Qualifications

• Excellent written and spoken English.
• Confident, friendly and persuasive communication style.
• Fast response mindset with speed = money.
• Organised and detail-oriented.
• Experience using WhatsApp Web, CRM systems and social media.
• Sales or customer service experience preferred.
• Experience in curtains, blinds, renovation or home improvement is a bonus.

Responsibilities

• Respond to incoming leads via WhatsApp, email, Facebook, Instagram & website enquiries.
• Engage customers professionally and build trust through strong communication.
• Ask the right questions to understand customer needs (measurements, location, product type, budget, timeline).
• Qualify leads and book site appointments for sales consultants.
• Ensure response time is fast (within minutes, not hours).
• Follow up with warm leads and re-engage inactive enquiries.
• Update CRM and maintain accurate lead records.

Skills

Excellent English

Communication skills

Fast response mindset

Organised

CRM systems

Social media

Sales or customer service experience

Tools

WhatsApp Web

CRM systems

Social media platforms

Job description

What You’ll Be Doing

• Respond to incoming leads via WhatsApp, email, Facebook, Instagram & website enquiries


• Engage customers professionally and build trust through strong communication


• Ask the right questions to understand customer needs (measurements, location, product type, budget, timeline)


• Qualify leads and book site appointments for sales consultants


• Ensure response time is fast (within minutes, not hours)


• Follow up with warm leads and re-engage inactive enquiries


• Update CRM and maintain accurate lead records

What We’re Looking For

• Excellent written and spoken English


• Confident, friendly and persuasive communication style


• Fast response mindset (speed = money)


• Organised and detail-oriented


• Comfortable using WhatsApp Web, CRM systems & social media


• Sales or customer service experience preferred


• Experience in curtains, blinds, renovation or home improvement is a bonus