Inside Account Executive

132 Cisco Systems (USA) Pte. Ltd.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Cisco seeks an Internal Sales professional to qualify and progress opportunities within SMB and Mid-Market segments, coordinating with Partners, Marketing, and SDRs to drive deals.

You will forecast sales, collaborate with cross-functional teams, and leverage data tools to accelerate pipeline and close deals while maintaining strong partner relationships.

Qualifications

• Bachelor's degree with 5+ years of related experience.
• Master's degree with 3+ years of related experience.
• PhD with no minimum years of related experience.

Responsibilities

• Manage complex opportunities with Partners across Mid-Market and SMB accounts.
• Cultivate collaboration across the pod to stay informed and identify when to engage team members to maximize opportunities.
• Strengthen relationships with iAE team members within the pod and partners.
• Provide input to cross-architecture initiatives to optimize opportunities across the pod.
• Engage and manage Mid-Market accounts using data to drive customer acquisition and retention.

Skills

Sales forecasting

Partner management

Cross-functional collaboration

Education

Bachelor's degree

Master's degree

PhD

Job description

Qualifies and progresses sales opportunities within a broad geographic territory covering both Small and Medium Business (SMB) and Mid-Market segments. Processes a high volume of virtual transactions, engaging directly with a select subset of customers to validate opportunities and ensure sufficient resource allocation. Serves as an opportunity facilitator, receiving and managing inbound opportunities from partners, marketing teams, and Sales Development Representatives (SDRs). Maintains a comprehensive understanding of Cisco's full product portfolio to deliver the "One Cisco Story". Engages specialist teams to enhance the sales process in areas requiring deep technical expertise. Aids in moving deals down the sales funnel by qualifying opportunities and holding partners accountable to manage and close deals. Analyzes data and creates accurate weekly, monthly, and quarterly sales forecasts. Stays informed about industry trends, market dynamics, and competitive landscapes

Specialization and Focus - Generalist, with knowledge of the full product portfolio and a focus on Networking and Security. Operates as a unit with team members in an iAE pod. Strong ability to coordinate on strategy, education, and sales to scale reach and delivery within a shared set of Mid-Market and SMB accounts

Customer Engagement and Accountability - May interact with customers or partners through the qualifying process

The Internal Sales Process - Spends most of the time prospecting, may re-enter the sales process to support deal agreement and closing

Corporate Interlock - Low corporate interlock (limited to no time with the BUs)

Typical Sales Cycle - Medium Sales Complexity. Average length of deal is 3 months. Typical deal size is <$50K, with most sales between $50K to $250K

Success Measures - Goal achievement is measured at 60% of total Networking revenue and 40% Team Goal across pod (all architectures)

What You'll Do:

• Manages complex opportunities with Partners across a shared set of Mid-Market and SMB accounts within a pod
• Cultivates collaboration across the pod to stay informed and identify when to engage team members at any given time to maximize opportunities
• Strengthens relationships with iAE team members within the pod and partners
• Provides critical input to cross-architecture initiatives to optimize strategic opportunities across the pod
• Engages and manages Mid-Market accounts using RAD data and AI tools to drive customer acquisition and retention through effective cross-pod coordination
• Develops in-depth understanding of customer(s), product(s), organization, industry, challenges, to align Cisco's solutions with decision-makers; researches other relevant solutions as required
• Empowers partners with market analysis and strategic support to enhance opportunity targeting and build a strong Mid-Market pipeline
• Facilitates workshops and strategic planning sessions with multiple customer stakeholders
• Provides Partners with tools and resources to deliver multi-technology, cross-architecture solutions
• Leverages outbound marketing campaign content and insights to aid Partners in tailoring outreach efforts
• Delivers strategic insights that influence deal direction
• Combines advanced knowledge of a primary Cisco portfolio with working knowledge of other Cisco architectures
• Collaborates with partners and cross-functional teams to support design and proposal of advanced, customized solutions that address nuanced customer needs
• Facilitates technical discussions with customer IT and business leaders to co-develop solution roadmaps
• Uses standard and occasional non-standard methods to describe Cisco's solution value and address customer challenges in discovery conversations
• Ensures real-time updates across deal stages, legal forecasts, and key customer interactions through consistent virtual connection with partners
• Collaborates with finance to accelerate deal closure and resolve complex issues
• Influences partners and team members by shaping strategies and providing Networking portfolio expertise
• Operationalizes knowledge sharing, leveraging informal and formal channels to foster collaboration and drive a culture of continuous learning and innovation amongst partners and the pod

Minimum Qualifications:

• Bachelors + 5 years of related experience
• Masters + 3 years of related experience
• PhD + 0 years of related experience

Preferred Qualifications:

• Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.

THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers - it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do our life's best work.