Infrastructure & Systems Engineer

UARROW PTE. LTD.

Singapore

On-site

SGD 120,000 - 180,000

Full time

6 days ago

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Job summary

UARROW PTE. LTD. in Singapore is seeking an experienced Senior Infrastructure & Systems Engineer to manage enterprise infrastructure, application platforms, upgrades and DR activities.

The role collaborates with multiple teams to ensure availability, security and performance of critical environments. You will design, install, configure across Linux/Unix and Windows, manage lifecycle, perform health checks, support OBIEE environments, and lead DR planning and ITIL-aligned change processes.

Qualifications

Bachelor’s degree in computer science or related field required.
8+ years in infrastructure engineering or production support.
Strong Linux/Unix and Windows administration experience.
Experience with Oracle databases and OBIEE deployment.
Familiarity with ITIL processes and enterprise scheduling tools.

Responsibilities

Design, install, configure, upgrade and maintain enterprise infrastructure across Linux/Unix and Windows.
Manage server builds, deployments, upgrades, patching and post-implementation support.
Perform health checks, monitoring, troubleshooting and root-cause analysis.
Support Oracle DB upgrades, app platform upgrades and migrations.
Administer OBIEE environments from development to production.
plan and execute backup, restoration and DR testing.
Coordinate ITIL incidents, changes and releases with teams.
Drive automation and document procedures for reliability improvements.

Skills

Infrastructure Engineering

Linux/Unix Administration

Windows Server

Enterprise Application Support

Oracle Database

OBIEE

Server Installation & Configuration

System Patching & Upgrades

Infrastructure Migration

Disaster Recovery

Backup & Restoration

Control-M

Connect:Direct

Production Support

Incident & Problem Management

Change & Release Management

ITIL

System Monitoring & Troubleshooting

Process Automation

Education

Bachelor’s degree in Computer Science, Information Technology, Electronics Engineering, Engineering or a related discipline

Tools

Oracle Database

OBIEE

Control-M

Connect:Direct

Job description

We are seeking an experienced Senior Infrastructure & Systems Engineer to support and manage enterprise infrastructure, application platforms, system upgrades, migrations, production support and disaster recovery activities. The role will work closely with infrastructure, database, application and business teams to ensure the availability, stability, security and performance of critical technology environments.

Key Responsibilities:

Design, install, configure, upgrade and maintain enterprise infrastructure systems across Linux/Unix and Windows environments.
Manage the complete infrastructure lifecycle, including server builds, software installations, deployments, upgrades, patching and post-implementation support.
Perform system health checks, performance monitoring, troubleshooting and root-cause analysis for infrastructure and application-related issues.
Support Oracle database upgrades, application platform upgrades and infrastructure migration activities.
Administer and support Oracle Business Intelligence Enterprise Edition (OBIEE) environments across development, testing and production environments.
Perform backup, restoration, recovery and disaster recovery activities and participate in regular DR testing.
Work with DBA, Wintel, backup, network, application and other technical teams to resolve production incidents and infrastructure issues.
Support file-transfer solutions, scheduling tools and enterprise production systems, including Control-M and Connect:Direct.
Manage and coordinate IT service requests, incidents, problems, changes and releases in accordance with ITIL processes.
Investigate technical issues, identify system requirements and implement appropriate solutions to improve system reliability and operational efficiency.
Automate repetitive operational activities and identify opportunities for process improvement.
Conduct technical testing and validation of infrastructure and application changes prior to production deployment.
Prepare and maintain technical documentation, system procedures, recovery procedures and infrastructure-related records.
Liaise with business users and technical stakeholders to understand requirements and provide timely technical support.
Coordinate infrastructure implementation and maintenance activities with internal teams, vendors and service providers.
Provide technical guidance and support to junior engineers and other support resources.

Requirements:

Bachelor’s degree in Computer Science, Information Technology, Electronics Engineering, Engineering or a related discipline.
Minimum 8 years of relevant experience in infrastructure engineering, systems administration, enterprise application support or production support.
Strong hands-on experience with Linux/Unix and Windows environments.
Experience in server installation, configuration, patching, migration, upgrade and troubleshooting.
Experience supporting enterprise applications and production environments.
Experience with Oracle databases, including database upgrade and migration activities.
Hands-on experience with OBIEE installation, configuration, administration and production support will be advantageous.
Experience in disaster recovery, backup and restoration activities.
Knowledge of ITIL-based Incident, Problem, Change and Release Management processes.
Experience with enterprise scheduling and file-transfer technologies such as Control-M and Connect:Direct.
Strong troubleshooting, analytical and problem-solving skills.
Good communication and stakeholder management skills.
Ability to work effectively with cross-functional infrastructure, application, database and business teams.
ITIL Foundation certification will be an advantage.

Core Skills: