Infrastructure Operations Lead (Azure Cloud)

accenture southeast asia; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Accenture Southeast Asia seeks an experienced Infrastructure Operations Lead to oversee Azure-based cloud and on-premises infrastructure in a highly regulated enterprise setting.

You will lead daily operations, drive automation, manage Windows and Linux environments, and mentor a team of engineers while coordinating with stakeholders to ensure service reliability and compliance.

Qualifications

• Experience leading infrastructure teams in regulated environments.
• Strong knowledge of Microsoft Azure and hybrid cloud architectures.
• Proven ability to plan and execute multi-workstream operational activities.
• Experience with incident/change/service delivery in complex environments.

Responsibilities

• Lead day-to-day infrastructure operations across Azure cloud and hybrid environments, ensuring service availability and security.
• Plan, coordinate, and prioritise operational activities across multiple workstreams.
• Drive automation using Ansible, PowerShell, Bash, and scripting tools.
• Oversee Windows and Linux platforms, including patching, monitoring, and incident response.
• Mentor a team of infrastructure engineers and foster continuous improvement.
• Escalate and communicate critical operational issues to stakeholders.

Skills

Azure

Ansible

Windows Server

Linux

Scripting

Infrastructure automation

Leadership

Tools

PowerShell

Bash

Job description

We are seeking an experienced Infrastructure Operations Lead to oversee cloud and infrastructure operations within a highly regulated enterprise environment. This role is responsible for ensuring operational excellence across Azure-based platforms, driving automation initiatives, leading infrastructure teams, and managing stakeholder expectations. The ideal candidate combines strong technical expertise with proven leadership capabilities and the ability to operate effectively in complex service delivery environments.

Key Responsibilities

• Lead day-to-day infrastructure operations across Azure cloud and hybrid environments, ensuring service availability, security, and operational stability.
• Plan, coordinate, and prioritize operational activities across multiple workstreams, balancing competing priorities and managing dependencies effectively.
• Drive automation and operational efficiency initiatives using Ansible, PowerShell, Bash, and other scripting tools.
• Oversee Windows and Linux platforms, including patching, hardening, monitoring, troubleshooting, incident response, and problem management.
• Lead and mentor a team of infrastructure engineers, fostering accountability, collaboration, and continuous improvement.
• Act as the primary escalation point for critical operational issues, ensuring timely resolution and effective stakeholder communication.
• Manage operational risks, service improvements, and compliance requirements within a regulated environment.
• Provide regular updates on service performance, risks, issues, mitigation plans, and operational metrics to leadership and stakeholders.

Required Qualifications

• Experience supporting public sector, government, or highly regulated cloud environments.
• Strong working knowledge of Microsoft Azure, Ansible, Windows Server, Linux, scripting, and infrastructure automation.
• Demonstrated leadership experience managing and developing teams of five or more infrastructure professionals.
• Experience leading infrastructure operations, incident management, change management, and service delivery functions.
• Strong planning, coordination, and execution capabilities across multiple concurrent operational activities.
• Excellent stakeholder management, communication, and client-facing skills.
• Ability to operate effectively in compliance-driven environments with high service reliability requirements.

Preferred Qualifications

• Experience working within Government on Commercial Cloud (GCC) or similarly regulated cloud environments.
• Microsoft Azure certifications (AZ-104, AZ-305, or equivalent).
• Familiarity with Infrastructure as Code (IaC), configuration management, and cloud governance frameworks.
• Knowledge of ITIL processes and service management best practices.
• Experience supporting large-scale enterprise infrastructure environments.